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November 2023 by G
Very clean and secure facility. Much more expensive than I would like, however OBSS is in a central convenient location in Grass Valley.
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October 2023 by Penelope Anderson
I had originally left a 5 star review, because the staff is friendly and I assumed our things would be safe in storage there. I have now deleted that review and am leaving this one, after going to remove our items for the move into a new house….and finding our unit infested with rats. Everything covered with rat droppings, rat hair all over the floor amidst the droppings, expensive wood furniture gnawed on and ruined, rat droppings and nests inside boxes, and the contents of boxes destroyed. Old Barn management takes no responsibility or liability for this infestation or any damage, even though we discovered a section of the weather stripping at the bottom of the door was missing, and this is apparently how the rats got in. Heartbreaking. Prior to this incident, we had to move from another storage unit, same facility, due to water leaking in, either from rain or from a pipe in the sprinkler system leaking. We should have understood then that these units are not being assessed for integrity or maintained properly. Fair warning, DO NOT STORE YOUR POSSESSIONS AT THIS FACILITY!!! UNLESS YOU DON’T MIND THEM BEING DAMAGED AND DESTROYED.
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June 2023 by Kathy Van Dort
Very clean and the manager is very nice. This the only place I will store my belongings.
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April 2023 by Rick Ramos
Loved the customer service. Mrs. Juvinall was the best. she was extremely helpful.
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April 2023 by Amanda Peterson
Never had a problem with this facility. Its kept clean and staff are very pleasant.
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March 2023 by dzarcone
The customer service at Old Barn self-storage is top notch! The staff are friendly and accommodating, and a joy to do business with. The facility is clean, and easily accessible. Even during a snowstorm, when other storage facilities in the area were not accessible, Old Barn kept their property clear. I highly recommend these people!
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March 2023 by April Miranda
Old Barn is safe, clean and the staff are friendly and helpful! I highly recommend Old Barn for any storage needs. Old Barn is in the middle of town and out of the way of any trees in the event of fires. I feel safe with my belongings at Old Barn :)
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February 2023 by Grizz Junkin
Charge too much to have your stuff chewed up by rodentsToo many fees horrible service and rodents what more can you ask for
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December 2022 by Elisha P.
Highly recommend this self storage. They are very professional. Petra left late for lunch so she could accommodate me turning in paperwork. The whole staff has gone above and beyond. Thanks
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November 2022 by Haley Medlin (HaleyBug)
Very unprofessional, not secured or worth money paid for.Left my trust in a place that is careless when they seen my storage had been broken into didn't think to close it. Nor did they care enough too secure it.They did not call law enforcement to report it. My unit was robbed for the money my mother passing away left me and I stupidly enough thought it was safe in there. That being the only thing taken the facility seen it had been open and didn't close it. Supposedly because they didn't want to shut anyone in there. EVEN though, my truck and self hadn't been there and there was no room for anyone to even stand inside of it.Little did I know, they (whoever stole it) cut a tiny square of the locking mechanism of the unit itself.My heart hurts knowing ? that this 236$ dollars a month for a 10×10ft. Storage unit wasn't worth my hard enough money. I'll think twice before ever assuming that other people will do what's right. Nine times outta ten if it doesn't effect them they wouldn't do such a thing.
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October 2022 by Theresa Lavagnino
Casey & Blake have been so kind and considerate in their service and demeanor!! They go above and beyond!! It is so nice they keep the signs rotating on the hill. It’s a nice introduction/addition to the town/city. Another way to say “welcome.”
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October 2022 by Josia M.
Great Service from both Casey and Blake. Thank you!
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July 2022 by Tique Holl
Casey and Blake, the only representatives I've met there so far, have been super helpful and easy to communicate and work with! I'd recommend this business for many reasons and they're 2 of them!
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June 2022 by Nanci Shanderá
Blake and Casey are always so pleasant and helpful - I feel my belongings are safe and protected well. This is the cleanest and most convenient and well-run storage facility I've ever seen. It's a great place and I highly recommend it!
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June 2022 by Peter Perkins
After years of seeing the Old Barn's super creative displays and inviting appearance from the highway, we developed a storage need and took the plunge. Wow were we completely impressed that we did! From the easy on-line reservation we made to our initial visit and check-in with property manager Casey, Old Barn has made our storage dilemma so much more manageable, and actually something to look forward to. We were greeted by Casey who got us squared away quickly, answered all our questions and immediately, we knew we had made the right decision. Our 10 x 20 foot storage space is clean, easy to access with our vehicle, and we feel very safe and secure storing our belongings at Old Barn pending our "next move" in life. Huge thanks to Casey and the team at Old Barn Self Storage for checking a gigantic box on our to-do list. We look forward to our time together.
