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November 2023 by Lindsey Abel
I love this store and the quality of produce. I'm happy to pay extra to shop here now and then. The behavior of the employees has been going downhill, though. I think a lot of it is a staffing issue... but its still not acceptable to be rude to the customers because of it, and I see that very often in the cashiers lately.
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October 2023 by Mr Turnt
Has great deals but not a cheap store. Great steaks all Harris ranch and consistent. $5 Mondays and weekly deals with staff that is very helpful
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August 2023 by elisa backaert
This is the pic of a cucumber I bought yesterday.I really expected more from a supermarket with these prices.The cashier was nice and polite but apart that the quality and choice does not match the prices.
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August 2023 by Kristen Adams, Realtor
Raley’s is always clean and well-stocked. Their produce department is free and abundant. They carry specialty items I can’t always find other places. Great selection! I like the deli and to go section too for nights I don’t want to cook!
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August 2023 by Peggy Agesen
Worst grocery store in grass valley! When they put items on sale, it does not show up in their computer system, so at check out they nearly always charge full price unless you watch and call them on it. No baggers so the few lines they keep open are grossly slow. Very very slow checkers.
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August 2023 by Patty Kardash
Got the 8 piece fried chicken for $9.99. Nice and crunchy, but absolutely tasteless, both the coating and chicken itself had zero flavor.
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July 2023 by Kasey F.
Seems silly to write a review for a supermarket deli sandwich making experience, but here we are. Just ordered a Santa Cruz and had the best customer service. We were in kind of late (7:30p?) but the employee was friendly and seemed so happy to make our sandwich. She made our visit a good one.
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July 2023 by Mikhail B.
I was at Raley's this morning as I live in Grass Valley now and the customer service is absolutely horrific. I am early to buy a few things, only one line open. A man is in front of me with one item. He appears to be having problems trying to use his so-called smart phone to pay. I am waiting one, two , three minutes as three women are in front of me, one seemingly cleaning up things, the second waiting for the man but not really offering any help or inquiring about his issues. A third woman comes up. No one says a thing to me. No hello. No 'just a moment'. No explanation of what is going on and why they are standing around, mute! I I inquire finally, 'Are you open?' The first woman says I can go down to check out 12. I look down there. There is no one. Why would I go down there? These women do not know customer service. I blame the manager whom I have met previously. Last week I walked into the store, a younger woman who works there, walks right in front of me and expects me to stop for her (maybe greet here!!??), no greeting, Later, as their self-check out system has problems, she sees that I am frustrated, comes over, says not a single word. I am thinking to myself to the folks at Raleys hate customers? To be fair, there are others there who do greet one but there is a ton of talking going on with customers when things get busy. If you want to get in and get out, I heartily recommend going to SPD or Safeway where service, although not necessarily great is far better. I will also add that folks who are stocking the aisles are very helpful. I think the manger needs to get his S*** together. I often do not feel welcome there and customer service is the key to a good business as anyone knows.
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June 2023 by Daniel T.
Surprisingly Crabby coffee severs!There is old fashioned harassment in the air. Raleys is otherwise uniformly excellent.
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June 2023 by Schyler Nolan
They always have the best cuts of meat all Harris ranch and very helpful staff. Deli has great burritos and sandwiches for under $10. Peetes coffee inside is great in the morning, and $5 Mondays always have great deals throughout the store. Plus Fresh produce!!!
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June 2023 by Israel Ortega
great products! organic fresh good customer service. for the most parts, all the fruit and veggies are never molded. blue barries and raspberries from time to time, yes
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June 2023 by John Garcia
Need better self checkout machines, other than that great deli, great prices.
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April 2023 by Jasha DiDomenico
Amongst the 2 best grocery stores in town! The staff is always friendly, great food and prices; and cool security guards in their lot. Lisa is a great store manager, and she's always friendly and smiling!
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April 2023 by Luci
This Grass Valley store is severely understaffed and makes the shopping experience unbearable. Sale tags are almost always wrong or the item is no longer on sale. Makes sure to watch the screen as they scan or you will end up over paying for item. Very disappointed and will be shopping elsewhere from now on.
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March 2023 by Mary P
Great place for suishi...made to order sandwiches...hot item bar...Salad bar...and a ton of organic food to choose from. PETES coffee inside Raleys. This place is huge! Good deals on beer and wine.