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9AM - 5PM
851 Irwin St Ste 300, San Rafael
Insurance
“Excellent customer service and support. Gina was incredibly skilled, genuine, and supportive while helping us transition from out of state. We were in the middle of a military relocation and I had just lost my grandmother, so it was an especially difficult time. Having one less thing to worry about truly made a difference for our family.
Gina took care of us with a sincere desire to do what was best for us, not just sell a policy. That level of care created loyal customers in us. I would absolutely recommend this team to anyone looking for reliable and compassionate service.”
9AM - 5:30PM
173 E Blithedale Ave, Mill Valley
Insurance
“I have nothing but praise for State Farm insurance company and in particular for the individuals who work there. I just recently worked with Angie Tong, who provided me with excellent service.”
“I have been with a few State Farm’s and this offices is my favorite. Gabriel Alvez in particular has been by my side when my poor camper jack grazed a rock while swerving from a car cutting a sharp corner, then a few months later my poor camper got hit by a tree. Yes that is correct the tree already marked road hazard hit me. I’m glad he kept me entertained by my poor camper saga, making me laugh instead of cry as it was totaled and I was having to deal with a crazy tree hugging lady as she fought me and PG&E. Gabe is always attentive and helpful and made my day better each conversation we had over the years. Love this office!”
9AM - 5PM
50 Greenfield Ave, San Anselmo
Insurance
“We recently worked with Kaitlynne Piepiora at Kris Kelson’s State Farm office to review wildfire mitigation updates on our homeowners policy, and she made the process seamless. Kaitlynne followed up with us when we had let scheduling slip, and from the first call she was organized, clear, and easy to work with.
She walked us through the mitigation checklist step by step, explained every requirement in plain language, and answered our questions with confidence. She also reviewed our current discounts and pointed out where she could update the policy to our benefit.
What stood out most was her combination of professionalism and genuine care—she clearly takes pride in making sure customers fully understand their coverage. Thanks to her, we left the call feeling informed and reassured.
State Farm is lucky to have someone like Kaitlynne representing them.”
9AM - 5PM
25 Mitchell Blvd #4, San Rafael
Insurance
“Excellent customer service! I had an issue and Cynthia went above and beyond to find a solution! Truly appreciate her professionalism!
Recommend highly! Than you again!”
“I've been with this State Farm office for years and have had nothing but good experiences. Recently I got an email that looked kind of scammy so I called the office and they confirmed it was real and took care of reissuing the check for me. Very grateful I can still talk to a person who can actuall problem solve with me when the need arises.”
“I am posting a thank you and high compliments to State Farm; Maxine Rafferty and Cesar Flores in the Mill Valley, Cesar Flores agency and William Iverson, State Farm claims specialist for kind and expeditious resolution of our claim. Rats totaled our 2021 Mini Cooper, which loved. Everyone was kind and totally responsive toward a successful resolution. The payout was based on the Bay Area market and the State Farm procedure was very customer friendly. David Kimball, Bolinas California”
“Tommie Shaw, Account Manager| License # 0L11876, was incredible and helped me set up my Auto insurance policy. She was knowledgeable and professional, and it was a Joy to become a new customer. More people like her are needed in the business. I would recommend anybody to State Farm because of her exceptional customer service.”
9AM - 5PM
1050 Northgate Dr # 515, San Rafael
Insurance
“For 25+ years, Bob Smith and the entire Whitecap team have always taken great care of our company. Their customer service can’t be beaten; they are quick to return phone calls and emails, which is becoming increasingly rare nowadays. They have a very knowledgeable staff and provide us with reasonably priced packages. Odds are it will take either Whitecap or our company shutting down to stop us from going to them for our continued insurance needs.”
10AM - 6PM
76 Belvedere St, San Rafael
Insurance
“Jackelin was absolutely amazing to work with! She took the time to understand my mother’s and my situation and helped us find the best car insurance coverage that fit our needs and budget.
She is incredibly knowledgeable and well-versed in her field. She answered every question we had with patience, confidence, and great detail, making sure we fully understood our options before making a decision. We never felt rushed or pressured, and it was clear that she genuinely cared about finding the best solution for us.
If you’re looking for someone who is professional, honest, and truly knows what they’re doing, I highly recommend Jackelin. Thank you again for making the entire process smooth and stress-free!”
“Barbara and Chase (I believe that was his name) were super friendly and helpful this morning. Good energy all around! After they helped me transfer the ownership for my vehicle, I was in a rush to get to work, so they coordinated their insurance rep, Karla, to call me back. I got a call from her very soon after. AAA San Rafael has got it down!”
“My company has worked with Doctors Insurance Agency for a while, and I can confidently say that the service in this group exceeds other companies I've interacted with. Every person I've come into contact with has gone above and beyond.
Ron was eager and willing to help when I was trying to find a difficult policy. He put a lot of time and effort to contact different markets in order to find the type of policy I needed.
I interact with Oneyda almost daily now, and there aren't enough words to explain how helpful and vital she's been to us. Even though I know I must bug her with all my emails, she is able to deliver in anything that we ask. She makes the process simple, and I know I can breathe easy because of the incredible quality of work she produces every time.”
“Hyo Sung has been my agent for a while now and she is the most helpful and knowledgeable agent I’ve ever worked with. One of the many things that differentiates Hyo Sung is her proactiveness - she has excellent recommendations that’s truly responsive to my needs. She has incredible patience and makes sure that my many questions are answered and I’m able to make the most informed decisions that’s best for me and my family. Hyo Sung is an exemplary agent who truly understands her clients and I can’t recommend her enough.”
8:30AM - 5:30PM
177 E Blithedale Ave #2, Mill Valley
Insurance
“Just switched insurers to Farmers via Stephanie. She and her team have been amazingly responsive, pleasant, and easy to work with. The rates are lower than what we were paying. So happy to have made this change. Recommend this agency highly.”
“Ruth and her team are the best! They are always fast, responsive, and helpful. I never worry about navigating the world of insurance on my own-they are there every step of the way.”
“I have been with Larry Nazry's State Farm Insurance Agency for longer than I care to admit. I have never been "hard sold" on any product by Larry, Larry Jr. or Bonnie. I really feel as if they have my best interest as their primary focus and have my back when things don't go so well (when I have had to make claims). Thank you for having integrity.”
“I am extremely please with Lazar Insurance and agent Greg Barquero. I have numerous policies, and they always are on toop of letting me know what I need to possibly change. I have been with them over 20 years with a very good working relationship.”
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“My Wife and I are having our first child and we decided to start investing in life insurance. The GetSure’s team was transparent when we had questions regarding multiple policies and price points, and they are very accommodating.”