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December 2022 by Lolita Castro
I have gone into this branch twice in the past month, and Maria has helped me both times. She was extremely professional, fast, and sweet! I wish everyone were like her! Amazing job!
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August 2022 by Ms. Costa
I had to close my account. They are hardly open. The also wanted to charge me 12 dollars as a monthly fee. I had enough i rather go to a different bank.
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August 2022 by Moises Rivera Guevara
They blocked the bank app I called more than ten times and dpy all the personal information and even the bank where I opened my account and there is no one in the entire financial company to help me unlock it bad service all chase bank
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April 2022 by Rosa Garcia
I had to close my account. They are hardly open. The also wanted to charge me 12 dollars as a monthly fee. I had enough i rather go to a different bank.
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April 2022 by Carolyn C.
Employee call cops on two filming on the sidewalk then employee tell the cops we don't want them in our bank .your employees need fired .male tall skinny black employee called .he has filed a lawsuit on the police department.next he will filing a lawsuit against you civil rights voltion .it's called banking while black.this disgusting
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March 2022 by Tony Garcia
This place has been going down hill ever since they have hired the incompetent manager by the name of Natalia. She’s useless and has to replace her staff faster than she replaces her underwear. Nobody likes her. You would think that Chase would realize the incompetent person they have placed in charge of one of their Banks. Go to the King City Branch or as a matter of fact, go to Wells Fargo! Just stay away from here.
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February 2022 by Audy Sera
Whats the piont of posting hours of operation when they are always closed. They close and open the bank as they desire. Went there last saturday multipe time and bank closed all day. Its an ongoing issue with this location.
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August 2021 by Locke
Seems like the atm is broke every time I go here.
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November 2020 by Alexander Locke
Seems like the atm is broke every time I go here.
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October 2020 by Jim Smith
The customer services has always been good to me.
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October 2020 by Perfecto Santiago
(Translated by Google) Excellent ? ? ?(Original)Excelente ? ? ?
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April 2020 by Ruth N.
Horrible customer service. Guest and patrons beware the manager Natalia is rude and of no help. After going in to dispute a reoccurring charge she charged $30 to my account to stop reoccurring charges. I left called CHASE and they not only refunded me my $30 but refunded me the unauthorized reoccurring charges. It was a waste of time trying to talk to the branch manager. Love CHASE but this branch needs competent manager.
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May 2019 by Laura Smith
Everytime I enter the Greenfield Chase Bank, a bank associate comes up and in a very loud voice starts to ask everyone in line what kind of bank transaction they are there for. Right in front of everyone you are having to tell about your bank transaction, how much your depositing or withdrawing. I don't appreciate having to announce my bank business to everyone in the line. Isn't that why we wait in line far enough away from the tellers booth so we can bank privately and confidently. While I was in line I heard many poeple saying they were making cash withdrawals and exactly how much they were taking out. How safe is that? What if the wrong person over heard that you had just withdrew this amount of cash, and decided to rob you in the parking lot. Or follow you home and rob you. Why is Greenfield Chase Bank not thinking about the safety of their customers. I told the bank associate that I did not feel comfortable announcing my bank transactions where everyone could hear me. She was so rude. She said that I still had to give her the information. This just shows the lack of consideration and professionalism for their customers safety and privacy. Greenfield Chase Bank please tell me you can do better.
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November 2018 by Marty Horton
MobileApp & DriveUp Window (be wary of WIND!) ordinarily make Banking quite simple!
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October 2017 by Coraima Torres
Came in to make some changes to my account. I signed in and sat down to wait along with several others. They became inpatient after seeing the chase personnel did not bother to assist them and left chase. She had no one at her desk. I stuck around for a good 15 mins and could hear she was watching videos on her phone and I was going to walk over and see if she was going to assist me when two men came in who happened to know the chase personnel and walked straight in and sat down at her desk. She assisted them on the spot. So the wait continued until 20 mins later, another chase personnel came back from lunch and was able to help me.
