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September 2023 by joe raso
I finally move out from my trailer rental space after several years. My trailer has been broken into twice when it was parked next to the office building/garage. This is the two story building where the staff live in. During both break ins they had cameras and it still didn't matter. I relize the managers change over time. New walls and cameras don't matter for security...
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July 2023 by Cassie L.
Had storage unit here for 2 years with very limited complaints. The hours are very limiting and every time I've walked in the office they are pretty unfriendly. I recently moved out of CA and I let two different people know at two different times (one older lady, one younger lady) working the front desk that I no longer needed the storage unit in the upcoming month. I was told to simply leave the storage unit empty and unlocked. I did that and to my surprise I was charged for another month even though the unit was left empty and unlocked. I called today to inquire about the charge and was told I needed to let the front desk know THE DAY OF no longer needing the storage unit. When I spoke to whoever was at the front desk this wasn't told to me and I spoke to two different individuals. When I called this morning whoever answered the phone simply repeated that there's no way of knowing what the people I spoke with told me and that there is no way to receive a refund. I explained I spoke with two different individuals both of which didn't bat an eye or say anything when I told them I only needed the unit until June and not for July. It's a crappy thing when there is no other option in Greenfield except for going out of town.
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May 2023 by Kailas Dahl
Not friendly. Close too early. nosey
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April 2022 by Christine Hendrickson
Professional, and very courteous. Nice people, very pleasant over the phone.
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April 2022 by Jeremy
Excellent service...great employees
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November 2021 by Dianna Mastropole
Awesome people! Beautiful clean safe property
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June 2021 by Luis f Lemus lua
Love the storage
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February 2020 by James Brumm
Nice and secure
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February 2020 by Carsonproduction-SCI
Unfortunately, after a couple of years working with this FAMILY.... I ended up getting burned bad. While my Father lay bedridden dying, my Wife and I were stuck taking turns providing 24/7 care. My step-daughter threatened to sue Melody if Melody DID NOT take my Wife's payment info off of GSS auto pay feature. Needless to say my Wife and I lost ALL of OUR posession's. Our computers were in there which contained sensitive information about me and my Family. Our identities are at-risk, our Safety, and Mental State are compromised. I NEVER got a Proof of Service or Certified letter which is required by CA. STATE LAW. I am forced to have to contact the D.A.C.A.U. I wish I didn't have to but, they DO NOT want to settle with me.
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November 2019 by SUZIE Q
There's absolutely no other storage to compare it too in Greenfield. So u have no o choice but choose them. If it were up to their customer service alone is under rate them. They're not very nice people basically rude and off Standish.
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October 2019 by David Skelton
The place is small and located in the middle of nowhere. We were here to pick up a U-Haul that was reserved ahead of time. We told the lady that my friend was moving from King City to Monterey and probably wouldn't return the truck until after hours. The manager suggested returning in Monterey because it would be more convenient, plus it would cost less because we wouldn't use up more mileage driving all the way back to Greenfield. She was very friendly and helpful.
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August 2019 by Andrew Luersen
Hands Down The Best Value In Monterey County!
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June 2019 by Karen F.
Had an excellent experience here. Staff very helpful and cordial. Clean secure and affordable.
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March 2019 by Jude & Denise Wiscowiche
GREAT SERVICE
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September 2018 by SLUGGO b
Easy access, nice people, good prices when compared to bay area storage.
