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November 2023 by Nikki Moore
The service department is the absolute best. I had a long drawn out complete engine replacement (thanks to Ford itself). Chuck and Miguel made sure they were in contact with me all of the time about it. Chuck went above and beyond to help me out with a rental and getting my engine as quick as possible. I live 30 minutes away and I will absolutely use them every time. Hopefully I don’t need them again but if I do.
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November 2023 by DavidJ Patrick
First time using the mobile service. Very convenient and excellent customer service. Tech was personable and professional. Will definitely use the mobile service again.
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October 2023 by T Turk
Gridley Country Ford is one of the best dealerships I've dealt with for service, purchases and scheduling. The service department works hard to accommodate my schedule and not theirs. Their pricing is responsible and not inflated and they complete my service items and repairs when promised!
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October 2023 by David Shirah
We have purchased one car and four trucks from Gridley Country Ford since 2017 due primarily to the relationship established with our sales representative Marcus; personalized service; fair pricing; integrity; and service after the sale. We recently moved from Chico to the Lincoln/Roseville area and still buy our vehicles from Gridley Country Ford and make the one hour drive to have our vehicles serviced by them. The vehicle is only as good and the dealer and its staff behind the sale and service. Personally I would not own a Ford if it was not for the Gridley Country Ford because of bad experiences with two other Ford dealers.
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September 2023 by Connie French
A great place to have my vehicles serviced. Very friendly and informative employees, a very nice and comfortable waiting area, quality work with a fast turnaround and a complimentary car wash.
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September 2023 by Deake Marschall
Gridley Country Ford helped us acquire a unicorn Maverick. Our salesman Phil was great throughout the more than yearlong process. Ford had a new order system for the Maverick and GCF was able to place my order correctly, and Phil kept me constantly updated. He always responded promptly to my emails and texts, there were many, and talked me off the ledge regarding the crazy delays with the build and delivery processes. Despite a small pricing issue, we're very satisfied with all of our interactions with GCF and love the Maverick. Next time we're looking for a new vehicle, our first stop will be Gridley Country Ford.
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August 2023 by Ian Cyr
Gridley country Ford was a hidden gem. My local cities Ford dealership was not able to get me in for over four weeks. But Gridley was able to get me in the next day. Everybody from the service department to sales department was spectacular. I wanna give a shout out to Miguel, In the service department for taking excellent care of not only me but my car. Keeping me up-to-date every step of the way.I definitely will be back for future issues if they arise.
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July 2023 by Kristi C.
Thank you Gridley Country Ford for taking good care of our F350. You have done the lift/wheels/tires and take care of all service needs. It is worth our drive to come to you.
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June 2023 by Susan Heffernan
It was a wonderful surprise to know convenient mobile service was now available here in Yankee Hill, Butte County. It enabled me to have other jobs accomplished while staying home that day and not lose part of the day to driving into Gridley Ford. Thank you Gridley Ford!
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June 2023 by Brian IDPA-SOI
The entire Gridley County Ford team have always gone out of their way to take care of us. From purchase to service. We drive past our local dealer to get to Gridley, and will continue to do so!
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June 2023 by ReL0ad3r
Matt in parts is a definite major asset at that dealership!Talk about knowledgeable and friendly, that's what a dealership should be!
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April 2023 by Pat Sands
Gridley Country Ford, and All their employees are extremely reliable. They take time with their customers in explaining how they can help you from sales to maintenance. We have bought 4 vehicles from them, and our kids have too purchase from Gridley Country Ford.
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April 2023 by KATHY RODRIGUEZ
Yeah I took my car there to get fixed and they're all right but didn't fix the problem but I bought my mat my car mats there they told me that the Ford on Ford Escape was going to be on there the mats and it work
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April 2023 by Ava W.
What a nice & helpful , and unpressured dealership. We were looking for a SUV as we have been for a bit and the relaxed , professional, kick back salesman Phil and the financial manager Jeff and the personable , sweet Owner Kurt made our purchase so easy, fun and not pressured experience wonderful !! They are such great people and it did take awhile but their printer wasn't working well and that's fine . Since it's our first visit I gave it 4 stars since Marcus the service manager referred my husband we are hopeful the kindness , helpful service continues! I would definitely recommend others to come here , it's worth the drive
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March 2023 by brad langan
My dad had a really good experience at gridley!
