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May 2025 by Jacob Younan
I had a rough experience at this store over a year ago, but I’m happy to say they’ve completely turned things around! The store feels refreshed, and the team is friendly and helpful. My son is refurbishing his vehicle, so we’ve been visiting often for parts and advice, and the customer service especially from the new manager, Jhonatan has been outstanding. It’s great knowing my son has a reliable, honest place to go for help. Huge improvement!
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March 2025 by Ken Schnetz
Always give me good advice and take the time to help me find what I need.
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March 2025 by William Campbell
Went in to return a item but couldn't find my receipt. Rather than help me the manager was extremely resistant, and told me to call the store it was purchased at, or they wouldn't help me. When I called the Redding location they were instantly able to find my information via my phone number. After going back in they gave me a list of excuses why they weren't able to help me and asked for the invoice number 3 times before returning my item. Never acknowledging they don't know how to use their system and instead blaming me.
The time before this I went in and stood in a empty store at the counter for 5 minutes before leaving unhelped.
The time before that I called for parts, the manager was extremely rude, and wouldn't order parts from a sku #. I called the Oroville location and they instantly helped me.
I do not understand how this location stays open with untrained, unpleasant, and unreasonable employees. Now it makes sense why there's never more than one other person in the store.
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March 2025 by Bianca Mondragon
Arlen is such a great employee he went out and beyond his job description to help me.
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December 2024 by Jeann'e Keen
Allen was awesome! We needed to go back for different reasons and he was there and went the extra mile to ensure our satisfaction. We will share this with our friends and neighbors. Thanks again Allen!
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June 2024 by Ruthann Merkle
Every time I shop at this O'Reillys I receive Awesome Customer Service. Today ✨️ was the best with Associate at front counter Saeed. He far exceeded my expectations & made sure all my parts & Battery install were precise.
Thank you!!! A-Plus!!!
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February 2024 by William Manes
Better selection now for farm equipment and awesome service now
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January 2024 by Ricky Maxey
Very good service with knowledgeable help
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August 2023 by Kano530
Worst auto parts store I’ve been to yet. The staff literally was not helpful. Both employees were very lazy. The lady pointed me to the headlamps and the guy said we’re probably out. Neither one would leave the counter when I was the only customer in the store
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April 2023 by Johnathan Xiong
One of the best places in town to find your automotive needs. Prices are reasonable staff are helpful and knowledgeable i never go anywhere else even for the smallest auto need this is my first stop and my last. If they dont have it chances are no one does if you can wait place a order and give it a day or two.
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December 2022 by Pamela Tafoya
Always friendly, knowledgeable, helpful. Quick efficient service.
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August 2022 by Bryan Stafford
It's a pretty good store for everything you need automotive they can order parts for you and usually have it the next day the only thing I didn't like is they had hubcaps for 17 inch and I wanted them to order them for me the same ones in 15 in and they couldn't I went over to AutoZone and they were able to do that
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August 2022 by RIck Zon
Friendly helpful service.
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April 2022 by Josue A.
I was passing by gridley, CA and my car overheated. I pulled over to check and needed a new coolant tank. I went in and asked if i can borrow some tools and Benjamin actually changed it for me even though he didnt have to. Shout out to Benjamin for helping me out cause i was pretty much stranded out there. I was far from home lol. Thnx Benjamin
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February 2022 by Gary M.
Very clean and organized. Had a person helping me from start to finish.
