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November 2023 by Jesse H.
super good buisness ! Happy i went with bj's , me and my girlfriend couldn't be more happy with our rentals yesterday the 3rd , we had such a good time and the employees were all really great people , the lady who helped us in the front gave us great direction and made paper work quick and easy, also the dude who sized us for helmets and showed us how to ride the ATV's was a super great help and gave us very good direction on where to ride around , was also really great conversation, definitely someone i would want working for my business !ps: get there early! Before your scheduled time to fill out paperwork!
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October 2023 by Valeria Vargas
Awesome experience! Hands-down the best customer service was there this Saturday everyone Super helpful and informative making my experience not only fun but safe the motorcycles road perfectly and powerful! They even offer free shuttle service from the parking lot out to the dunes which is awesome and convenient! Great pricing will definitely be returning !
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September 2023 by Malai Latu
Pleasant experience with BJs. Booked reservations ahead of time but came across a deal afterwards from a competitor. I reached out to them to see if they would match deal and they did. They took care of us without hesitation and made the rental process easy. Arrived early to sign waiver forms. Drove to beach entrance which is just a couple minutes drive where we parked and they charted us to the site on the beach where all the vehicles are. Got instructed from their friendly staff and drove off from there. Had a party of 10 and half were kids. The Dunes are a must for all especially Californians and BJs helped make it a memorable one!
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September 2023 by Chris McKiernan
We had an absolutely amazing time with BJ ATV Rental in Grover Beach! From start to finish, their service was great and made our adventure safe & memorable.The staff at BJ ATV Rental were helpful and friendly. They took the time to ensure we understood all safety guidelines and operating instructions before setting out on our ATV adventure. This emphasis on safety made us feel confident throughout the entire experience.Renting from BJ ATV Rental was a breeze. They have two convenient locations: one on Grand Ave and another right on the beach, just beyond the second on-ramp. The flexibility to choose a location was fantastic, as it allowed us to tailor our adventure to our preferences.The ATVs themselves were in good condition and ran flawlessly throughout our excursion. We encountered no issues whatsoever, allowing us to focus solely on having an amazing time exploring the beautiful surroundings.If you're looking for a thrilling ATV experience in Grover Beach, I highly recommend BJ ATV Rental. Their helpful and friendly staff, strong commitment to safety, and maintained ATVs make them the perfect choice for an unforgettable adventure. We had an absolute blast and will definitely be returning for more fun in the future!
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August 2023 by Marjana S.
Love the experience supper fun and something to try . Employees super helpful. Only reason why there isn't a 5 star would be due to the fact that after check in they told us to wait for a bus who never came and we had to walk all the way down the beach to get to the buggies .
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August 2023 by Margaret D.
Great Experience! For sure will comeback and the crew is very accommodating! Highly recommend.
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July 2023 by jamillet saenz
i brought my husband here for a surprise date and although we were nervous at first the worker did a good job at showing us how to work the atvs, there is also a handful of nice people out in the dunes helping eachother when getting stuck. i totally recommend going time flies even when i booked the 2 hour ride, the only thing i would say was that checking in did take little while but it was worth the wait and they also give you your full 2 hours when you arrive so didn’t really mind. definitely will return soon!!!!
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July 2023 by Eee Eee
Hi, I don’t like leaving bad reviews. But, 10 minutes in, I got really stuck, so I called support to ask for help. (My ATV wasn’t the only one with problems either.)Basically, I spent the rest of my time (was supposed to be a hour) trying to help them help me. I ended up spending even more time waiting for them to show up, and had to recall. When I came back, the staff couldn’t look me in the eye.I didn’t get very angry with anyone, but it was really frustrating. 100 bucks for 10 mins of driving and and 1h + 20 mins spent walking around.
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July 2023 by Bea Attila
Great experience at the dunes with BJ's ATV Rental. Good price, correct organisation, extremely friendly staff at your disposal. The car was powerful and fast, the team was helpful and professional when we got stuck in the sand. I can only recommend them to all! Thank you Team!
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July 2023 by Yusuf Kadermia
I had an HORRIFIC experience of renting ATVs from BJ's ATV Rental, and it was a complete disaster from start to finish. I made a reservation in advance, thinking it would save time during check-in, but I couldn't have been more wrong. The whole process was poorly organized and inefficient.Upon arriving, we were met with two lines: one for reservations and the other for walk-ins. Shockingly, the walk-in line moved at a much faster pace, leaving those of us who had paid ahead of time waiting for over an hour and a half just to be served. It was frustrating and made absolutely no sense.To make matters worse, the manager, an older white lady, was extremely rude and unprofessional. When I inquired about changing the ATV since the one I wanted wasn't available, she responded with a snide remark, "how about it's not available!" It was apparent that customer service was the last thing on her mind.The entire establishment seemed chaotic and disorganized, giving the impression that they had no clue how to run their business. The staff's incompetence and lack of courtesy were astonishing. I felt disrespected and even discriminated against due to the manager's rude attitude. It was an uncomfortable and distressing experience.As if that wasn't bad enough, the condition of the ATVs was terrible. Half of them seemed to be broken, and they continuously broke down during our supposed 2-hour ride. This made the already short ride even more disappointing, wasting much of our time.Adding insult to injury, the helmets provided were absolutely disgusting. They reeked and appeared as though they had never been cleaned. It was unsanitary and unacceptable, putting our safety at risk.I cannot emphasize this enough: avoid BJ's ATV Rental at all costs. Their lack of professionalism, poor customer service, and low-quality equipment make it a place to steer clear of. There are undoubtedly better ATV rental locations in the area, and I regret not choosing one of them instead. Save yourself the frustration and disappointment and book from a different rental service. Trust me; you'll thank yourself later.
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July 2023 by Spatika Ganesh
Would give negative rating if I could.WORST rental provider.0 communication between front desk and at beach person on status of vehicles.First issue- Time keeping..NEVER trust the company staff to give you the time you are owed with your reservation. I called at 12:30 in the afternoon for my 2 pm reservation for 1 hour rental. Front desk lady asked to come at 1:40pm. Upon reaching the rental place at the beach time is now 2:30. Reserved vehicles NOT working/ BROKEN. Second in line to be serviced. Customer ahead of me had a big reservation update because of the lack of working vehicles or proper communication. Finally got service at 2:40. Only to know that the reserved ATVs were reissued to person in front. Given time for return at 3:30 when only handed bike at 2:42pm when asked why, Staff at the beach has so much attitude. When I said this 1:40 is the time front desk asked me to come to the reservation office , says you didn’t call me and ask me.. and guess what - I called the same number he wanted to be called at- HOW AM I AS CUSTOMER TO KNOW TO ASK BEACH RENTAL STAFF VS FRONT DESK WHEN TO ARRIVE?? Front desk is there for customer service!!!!Two things went wrong jus twitch our reservation (and possibly several things wrong with the reservation for the person in front of us )which is why I believe they should not be trusted till they significantly improve their customer service & experience. So many rules for the customer to follow but service provider is so fishy with their service and dishonest.RESPONSE-The reservation was made under my husband’s name - Mahadevan.It was a reservation for three. One double seat and one single seat powerful ATV.Got three single instead and for only 1 hr with delay caused by lack of expected /reserved ATV mobiles for myself and previous customers’ reservation.I’m sure you can find the receipt else I can upload the receipt here. Work on improving your service and at site personnel’s attitude before you strike back on your customer’s comments and claims.
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July 2023 by Passion For W.
Great time just like the last time! I hope they really don't remove the ATVs from the dunes! A lot of ppl will be sad! I love it here! I'll be back before they plan to take it away in march 2024 )-:
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July 2023 by Elliot Smith
Had a great time. The atv dunes where very fun. Some dunes are a little hard for beginners. But overall very good. By the way the drops are anywhere from 5 feet to 150 feet.
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July 2023 by Yusuf K.
I had the WORST experience of renting ATVs from BJ's ATV Rental, and it was a complete disaster from start to finish. I made a reservation in advance, thinking it would save time during check-in, but I couldn't have been more wrong. The whole process was poorly organized and inefficient.Upon arriving, we were met with two lines: one for reservations and the other for walk-ins. Shockingly, the walk-in line moved at a much faster pace, leaving those of us who had paid ahead of time waiting for over an hour and a half just to be served. It was frustrating and made absolutely no sense.To make matters worse, the manager, an older white lady, was extremely rude and unprofessional. When I inquired about changing the ATV since the one I wanted wasn't available, she responded with a snide remark, "how about it's not available!" It was apparent that customer service was the last thing on her mind.The entire establishment seemed chaotic and disorganized, giving the impression that they had no clue how to run their business. The staff's incompetence and lack of courtesy were astonishing. I felt disrespected and even discriminated against due to the manager's rude attitude. It was an uncomfortable and distressing experience.As if that wasn't bad enough, the condition of the ATVs was terrible. Half of them seemed to be broken, and they continuously broke down during our supposed 2-hour ride. This made the already short ride even more disappointing, wasting much of our time.Adding insult to injury, the helmets provided were absolutely disgusting. They reeked and appeared as though they had never been cleaned. It was unsanitary and unacceptable, putting our safety at risk.I cannot emphasize this enough: avoid BJ's ATV Rental at all costs. Their lack of professionalism, poor customer service, and low-quality equipment make it a place to steer clear of. There are undoubtedly better ATV rental locations in the area, and I regret not choosing one of them instead. Save yourself the frustration and disappointment and book from a different rental service. Trust me; you'll thank yourself later.
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July 2023 by Ashwini Kolte
The dunes were super fun, but Poor management at the office. We waited a long time and saw they were only letting in people with reservations, so we reserved it, they still made us wait because we had ‘just booked it’. They need to create documentation to let you in, so we waited a long time in noon heat. A heads up on the website, or atleast some shade where they make you stand would have helped.