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August 2023 by Courtney K.
The dude working with dark hair and a beard was so rude go when someone else is working and had the door locked during hours of operation
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July 2023 by Melanie W.
Great service! Wide selection!! Good value for the extra helpful touch of going in person and having your questions answered in person
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March 2023 by Rosemary Bowser
Staff was not helpful, the girl at the counter march 16th about 3pm, was totally disengaged. She had opportunities to upsell and/or show different products/items and she just blew it. Barely spoke, didn't even ask if we needed help etc2.5 ish yrs ago there was a veeery helpful lady who worked there. She was knowledgeable and not afraid to talk and suggest .
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December 2020 by Terry West
They sold a toy to me right before closing so I went out to the car and tried to get it charging I the way home, right when I saw the plug it looked broken, tried to charge the toy, no go. I called and they stopped answering phone calls. I left a message, nobody called back. I called again and was told they know it wasn't broken when it left. Not to mention the same thing was for sale in the manufacture website for 100 dollars less. Horrible horrible horrible. Save your money for somewhere else.Message me if you want more info
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October 2020 by Ginger W.
Very knowledgeable and Helpful staff. The ladies helped me find what i was looking for. Very clean and sanitized place. Very organized products. And very stress free.
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October 2020 by Gillian Maxey
I was 19 years old and they treated me bad and were stalking me. WILL NEVER GO HERE AGAIN
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August 2019 by Decorating On A Dime
JEN & BEX LOVE IT THERE!!!!
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August 2019 by Dennis T
Dont know everything you sell like do you sell toys also or just lingerie
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April 2019 by Maria C.
I hope the manager or owner from this store reads this review. My husband and I went in last night around 730-8pm just to look around and possibly buy something. The girl (I didn't get her name) immediately looked irritated that we came in. I went to ask her questions about the items they had up front by the register. I asked her what the difference is in price point and she gave me this snobby head nod and she said there the same and rolled her eyes. I told her which one I wanted she rang me up. She was extremely helping and happy to see a man who walked in the store and gave him a warm welcome. Completely ignored us, again. When she asked for me to sign the receipt paper she threw it, it fell on the floor and didn't even apologize. Then I gave it back to her and instead of her telling us thank you and we're good to go she just stood there and stared at me. I had to say "are we good to go?" She said "yup". Not even saying thank you have a goodnight or even giving me a receipt.She wasn't personable at all!! To the owners and managers. Please hire decent people who care about making business with the people who choose to make business with you.
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April 2019 by Shawn D.
Gal with blue hair was super sweet and helpful. The layout of the store is actually really nice and surprised me. Will definitely shop here again.
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March 2019 by Carly M.
Not to much in the store. Over priced. But when your in pismo and need some party accessories it's the only place.
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February 2019 by J G.
This is a well-run business. Discreet. I walked in for the first time and was instantly recognized with greetings by the Manager Savannah. I was VERY pleased with the ambiance in the store. I felt very comfortable. It has an open floor plan, no no weird nooks and crannies to find weirdos lurking about. It was professional. Yes the naughty videos were in a separate room. It was closed off by a short curtain and that whole room was open too. I liked the place. I was shopping for a couple of different vibrators I had seen on Amazon and I knew I wanted to go to a brick and mortar store. I had to see how they worked, how loud were they, etc. You know what I mean. I bought a vibrator online from Amazon and hated it after I used it. I didn't return it because I certainly didn't want them to re-sell it! Yuk. I told Savannah what I was looking for and she selected about 5 for me to look at. She took them out of the packages and turned them on and showed me how they worked, how loud they were...the works. I have never had such thorough help in any store much less an adult store. Savannah showed me about another 5 vibrators and after seeing them all it was a breeze to select the two that I wanted. Pricing was very reasonable. Matched other pricing I've seen in other stores. They guarantee that their vibrators have never been used. I liked that. Savannah also told me about the warranties, etc. Loved the amount of knowledge she had. I came from So Cal so though there are several adult stores, I really liked Diamond Adult World in Arroyo Grande. They are enhanced by having a Manager like Savannah who is understanding, smart and one sharp cookie. While I was there, two guys walked in. The GM of the store was there to help them so I didn't have to share Savannah with them. That was great bc the GM was a guy too. One couple also came in and left after they perused the entire store. Both sets of other customers were good in that they were people just like you and me. In So Cal, there is a higher ratio of creepy people than here in SLO and the creepy people congregate in adult stores. Anyway, this is a store that I would HIGHLY RECOMMEND to anyone. Ask for Savannah for the best service. She knows her products and I was very glad about that! She made a possibly uncomfortable purchase VERY comfortable. Thanks Savannah and Mr. GM. You were both so nice to me.
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January 2019 by Lauren Grae
Have watched 4 people come and go because although their sign says back at 7...it is now 7:33...no one is here!
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November 2018 by Nikole
Stephanie is absolutely amazing, helpful, friendly and so courteous. She helped tremendously and made my night! Thank you so much!!
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September 2018 by Marcus M.
Twice, this place has allowed fraudulent credit card use without the card being present for the transaction! And I am the victim!!!