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March 2024 by Back P.
I use this Enterprise every time I travel for my work. I LOVE that the Grover Beach Enterprise will come pick me up and take me to the office for me to pick-up the car. And then in reverse when I return - drop off car and then they take me to my house. This is a crucial service that I'm very grateful for!! However, it's often a pain, as they are ALWAYS short-staffed. In fact, it can be hard to get through to a live person on the phone. But again, I appreciate their efforts!
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February 2024 by Mario Donato
I had an Good morning, the truth is that I am very happy with Jared’s service. He is a very attentive person. He answers all the questions that one has, very helpful. He is the employee that I think any company would like to haveGOD BLESS !!Enterprise excellent experience I liked the rent of the car.
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February 2024 by Grampa Fornia (G. Fornia)
Very Accommodating and eager to assist. Prices were reasonable. My only complaint is that they are not open Sundays, they close M-Sat. From noon to 1 PM for lunch. So nobody is at the location for that hour and it is locked up. They do not have a key drop box so you have to return your rental during hours that they are open. The only parking is usually a bit of a walk from the location and on the street. Good luck finding a parking spot close by. Your vehicle/you are subject to parking tickets and towing of your vehicle from local police if you are parked on the streets for more than 1 hours or in violation of local parking codes. There is a good chance you will have to encounter many instances of panhandling from the homeless in the area. Keep an eye on your children and belongings when not inside the Enterprise facility *What a PAIN... Which is a shame because all the Enterprise employees at this facility are outstanding! Smiling! Happy! Hard Working! Helpful! Positive! Knowledgeable! Engaging! Dedicated to providing outstanding customer service and dedicated to Enterprise Rent-A-Car. It can't be very easy for them due to the serious and notable issues related to their stores location. I think there is a real need to continue providing Enterprises Car Rental Services from somewhere here in the *Five Cities Area. I am sure that if they found a more intelligently chosen location for their physical store location. Their business would quickly and noticeably show a steady up surge in clients and annual gross profits. Heck there is a nice used car dealership with a perfect sized parking lot only 2 blocks from their current location that has recently become vacant.... It is still Very close to the Amtrak Train Depot in Grover Beach and Still Near Pismo Beach. Yet it is located outside the known area that is frequented by the Vagrants, Panhandlers, Transients, Pick-Pockets and Homeless Shelters . This potentially available location upgrade is on the corner of Grand Ave. & 4th Street in Grover Beach. Please, Seriously look into it ASAP!I seriously hope they move to a new more "user friendly" location somewhere else in the same area soon....Best Wishes~
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December 2023 by Jason Stinson
Staff is very friendly and helpful...only draw back is, this office is closed Sat and Sun.
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November 2023 by Tiffany Herd
It is not enterprise per say however it is this location in grover. My insurance set up a car for me and then they called me to confirm told me it was 100$ deposit and then 10$ a day in taxes that insurance didn't cover I checked with him abd he said it would come out of the deposit when I dropped off in top of anything else.When I went to pick up this morning he tried to charge me an extra 108$. When I told him that's not what u told me yesterday he said yes it is. I not gonna sit here an agrue with u its 208$. My insurance didn't understand what this interpirse was doing and was so confused.That's funny I just paid 134$ at enterprise in San luis on broad. Nico was very helpful and couldn't understand what happened in grover. He got me in and out and explained everything and made sure I was aware of everything.Highly unlikely to go back they have gone down hill the last couple times in grover
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November 2023 by Tiffany H.
It is not enterprise per say however it is this location in grover. My insurance set up a car for me and then they called me to confirm told me it was 100$ deposit and then 10$ a day in taxes that insurance didn't cover I checked with him abd he said it would come out of the deposit when I dropped off in top of anything else. When I went to pick up this morning he tried to charge me an extra 108$. When I told him that's not what u told me yesterday he said yes it is. I not gonna sit here an agrue with u its 208$. My insurance didn't understand what this interpirse was doing and was so confused. That's funny I just paid 134$ at enterprise in San luis on broad. Nico was very helpful and couldn't understand what happened in grover. He got me in and out and explained everything and made sure I was aware of everything. Highly unlikely to go back they have gone down hill the last couple times in grover
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October 2023 by Tamee Nelson
Love the Grover Beach office. Knowledgeable & friendly staff. I will definitely use them again!
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September 2023 by Karen Bright
I was served quickly and courteously. The vehicle was clean and got us to our destination and back without a hitch.
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August 2023 by Brooklyn
These guys are really good. They got an email for my rental car at like 10 till closing and as I'm pulling up to beg them to help me before 5 they were calling me to see if they can help me before 5 so I really appreciated that
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May 2023 by Darlah Sesto
Good service and Quick service and clean cars , My family has always use this Rental service for many years and always will..
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March 2023 by Fabio M.
20 stars for Enterprise Rent -A-Car Grover Beach branchprofessionality , courtesy , service are at the topthank you to the entire staffyou guys rock!!Edward the managerEric and Candice
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February 2023 by Heather A
Very pleasant experience here. The staff (maybe they are the owners?) were friendly and quick to get me into my reservation vehicle, even giving me a choice of vehicles to choose from on the lot. The whole transaction was quick and effortless. I would definitely rent from this location again if needed!
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February 2023 by Toots Rrhir
Friendly customer service. Got a lovely ride to and from. the vehicle worker well and went back once to get more air in the tires ( I am 73 years old and they kindly put air in for me.
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January 2023 by Ivana Siufanga
Everyone that works at this location is really nice and helpful. They were kind enough to do a pick up and drop off, even though they were busy. The economy/small car I rented was great for my trip to SoCal.
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September 2022 by Eugene Ghiglia
Was able to get a nice mid-size SUV within one day (my car went in for fender bender). Quick paper work, clean car, nice folks. They are busy, so be patient.
