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November 2023 by Randy Russom
Well maintained. Limited hours and unclear info on the website is an issue. Reason for leaving was excessive rate increases
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October 2023 by Julie Villalba
The best service l ever received at a storage facility. The manager went above and beyond to help me. He was very polite and professional. l would recommend them to anyone.
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October 2023 by J Baird
Grover Beach location is amazing, flexible and kind. Prices are reasonable. Best service.
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September 2023 by paul davis
I found the staff extremely helpful and friendly. The facility was very well kept and was exactly what I needed
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August 2023 by Ava B.
Great storage place! The front staff was very helpful and responsive, and my unit felt very safe and secure :)
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August 2023 by Kate Ross
This is one of the cleanest facilities I've ever used. Candy at the front desk is so kind and a delight to talk to. When she's not at the front desk, you might find her walking through the property and personally cleaning out empty units an monitoring the halls. The rates are also very reasonable and I know my belongings are safe here.
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August 2023 by Chrissy Ybarra
Storage area was always clean and the communication on any changes was good. Happy with what we paid for
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June 2023 by Jzohnocalypse
I'm very satisfied with my experience. My things remained safe, dry, and secure. The office manager, Kalin, is extremely professional and courteous. If his supervisors happen to read this, the guy deserves a hefty raise.
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April 2023 by Anna D.
ZERO STARS!!! Awful! Absolutely awful!! My rent has more than doubled in just the last few years! They have been raising my rent $20-$25 twice a year, every 6 to 8 months! They are now charging me $40 a month more for the exact same unit as they charge new customers. Once you're in, they take full advantage of you in the hopes that the job is too big to move all of your things out. They've actually admitted over the phone that they do not want long-term customers and so they up charge! You cannot talk to anyone who can make any decisions. DO NOT USE THIS PLACE!!!!!!
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March 2023 by Bonnie Kay
Honestly, customer service was amazing. The office manager was friendly, helpful and made the experience easy. But for the price, the gate hours are inconvenient and the facility is a bit run down.
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January 2023 by Patti & Steve Dagenais
Our storage unit was bug-free, dry, and easy to access. We found it to be a bargain where price per square feet is premium dough!
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December 2022 by Aaron Cartwright
The manager, Kalin, is very helpful and polite. Fort Locks offers conveniently located storage at comparable prices to other yards in the area. I would recommend checking them out if you're in need to store!
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December 2022 by Dillon Macaire
The guy in the office is super nice and easy going Great customer service easy to work with good pricing couldn’t get much easier than that.
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December 2022 by Kimberly Davis
Very helpful. Went out of their way to make everything easy and managable.
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October 2022 by Alisa I.
When storage pro took over nothing ever worked. Paying monthly had always been a breeze w Rick. Now it's ridiculous. Their website does not ever work properly. I've been on the phone for hours w them and the local managers (I'm on the 4th one) to correct my online pay access but no one can fix it! WTH? The current local manager is friendly and tries to help but the issue is w storage pro. I believe this is intentional so that we all have to pay a live phone payment processing fee. Unconscionable!
