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July 2023 by G. K.
My compliments to Vathana Prak (Ms. V), Senior Universal Banker at the Grover Beach branch of Mechanics Bank. I had gotten poor service at Mechanics Bank in Pismo Beach and in Arroyo Grande, where tellers have obviously been told to STOP any customer heading for the banking services rep area. That results in customers having to explain the issue they need addressed, which is a stupid waste of customers' time since the tellers can't solve those issues. So I tried the Grover Beach branch, where Ms. V., Senior Universal Banker, warmly greeted me. I had received an unintelligible letter from Mechanics Bank about a HELOC. Within a few minutes Ms. V had solved the problem - with expertise, experience, and a nice sense of humor on top of it.
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February 2021 by Fire Ninja Fairy
Lame greedy bank.
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January 2019 by Heather Lovatt Parker
Because the people are so friendly and every once in awhile you get cookies with your coffee!
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August 2018 by Cole J.
Once I reached my local branch manager the problem with accessing my account and when and how my payments were credited was taken care of immediately. I will return to Bankbook if I need a loan in the future. They took my concerns seriously.
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March 2018 by Karen O.
I bank at this Rabobank often and Ive never had a problem with customer service or my account.I love the short lines so I can get in and get my business done, and get on my way.No problem here.
