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May 2023 by Kathleen Hall
They are not at this address. It is an empty warehouse. After hiring, they do not answer texts and do not answer phone calls. Text me before using this companyService: Water damage-related cleanup & repair
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April 2023 by Kathleen P.
Do not ever use this company. I mean never. It is not the same company when the father owned it. It is now the "son", Christian. Never ever use this company. Try Simon in Atascadero. Items disappeared with no accounting. No return of phone calls If in doubt text or call me. I will give you the horror stories. If you really want to get scared, go to Grover Beach and look at their office.
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October 2021 by Debra W.
Great job with emergency service on weekend. They were kind, professional and knowledgeable. Thank you very much.
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February 2021 by Mrs Hernandez
Terrible, slow and downright ignored us after their work failed in about 6 months. We called them over and over to come back. They took over 6 months to re-repair what they did not take care of correctly the first time, and it was the simplest thing!!! I would not recommend.
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February 2021 by Sal B.Cardenas
Best service
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August 2020 by Norm S.
I had a small water leak inside a wall that I stopped myself. After exposing the leak and removing some drywall it appeared that reconstruction, and elimination of mold, could be challenging. I called them and was happy to hear the receptionist say that if I did not receive a call from a field tech in 15 minutes to call her back. GOOD SIGN! Ray called back in 10, and after hearing my report he helped me to decide against a weekend call (overtime) and have him come Monday. He and his assistance visited Monday morning, approved my mitigation efforts (fans, cat litter, and desiccant), surveyed the area with his meter, and declared the area dry. No sales push for further services. Since I had been conservative with drywall removal his inspection will enable me to fix the damage with one drywall sheet. These guys are a legitimate "small town" business that just want to give good customer service.
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July 2020 by Brittany Venia
Met with Christian from Smith & Sons today and he was so quick with coming to the site and following up with an estimate. He was very understanding of the urgency of our repairs, very professional, and kind. Insurance agent followed up with a different vendor, but we would not hesitate to use Smith & Sons in the future!
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August 2019 by Lynn U.
Two months ago Me and My family went on European vacation only to come home to a cracked toilet tank of the second floor which flooded about 80% of the whole house. With the house locked up tight the smell alone was more than anyone could bare but the sight of sagging walls and ceiling ruined furniture was devastating. After our long flight we were too tired to do anything.. Thankfully we called Smith & Sons (about 3 am) and they said they'd assemble a team and be there as soon as possible.. felt like maybe an hour or two they were in the house sucking out the water, then drying it out. Demo started quickly after that. We were given an estimated time of 4-6 weeks for everything after cabinets get ordered. A few hiccups like things not being in stock or no longer available and then getting to choose something different but none of that is the fault of Smith & sons so it does take time but in our minds we're we're thinking closer to three months time of completion, nope 2 months almost to the day. The Smith & Sons team acted fast, were very professional and great at responding to text and calls fast and efficiently! I would recommend them to anyone that asks. They have team members that really do it all!
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May 2019 by Kara M.
We had a leak in our house and I have been very impressed with every member of Smith & Sons' team that has come to my house. They are knowledgeable, clean, and respectful. This is my first time as a homeowner dealing with an insurance claim and they have been incredibly helpful. We are still in the process of the restoration, and I am so glad my insurance company recommended Smith & Sons!
