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March 2022 by Clifford Mckercher
Wells Fargo owner China, the mask - control . Social ?, mind your own business, Make America Great Again.
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October 2021 by Maria Leona Behm
Been a customer at Wells Fargo for years. They go out of their way to help me out. One time I was short on money for rent if I got a money order and they waved the 5$ fee so I could make rent. I didn't have any checks at the time so it was a situation I appreciated. In the past I have felt a little out of place because at times I wear cat ears and eccentric clothing, they accept me and I don't even have much money. They care about their customers more than they care about profits; at least that's my experience at this branch.
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May 2021 by Rebecca Larsen
Extremely disappointed that the doors are now closed except for appointments on Saturdays. Terrible for business owners and people that work full time and have difficulties getting away to do bank business during the week.
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April 2021 by Karen Oseguera
People who work at this Wells Fargo are ok but their policies are not.Going to go elsewhere.
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April 2021 by Ric Mulvey
Horrible branch...Grover Beach very unprofessional and rude. The best thing you could do for this branch is fire everyone that works there.
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April 2021 by ks_73_ca
Lack of good customer service, lack of care and concern for customer, very time consuming and involved to complete transactions, inaccurate information given on more than one occasion.Examples:.. almost every time we had to physically go in the back (and we tried our best NOT to!), there was a substantial wait time, both in line and at the teller window or representative desk -- more wait time than at any other bank or credit union we've ever used in 45+ years.>> we needed to refinance the 2nd mortgage -- it took 6 months! and after that we had to call the bank EVERY month to make the payment for a year before it was set up to be paid online.>> we were told there would be no charge for a checking account -- but we were charged $30 (we had to go in bank to change type of account, we were not offered a refund, but after we asked the $30 was refunded). >> we were told once the account was at a zero balance, we could close the account by calling customer service -- after a 3 minute menu and a 14 minute hold, we were told the last transaction had to "post" before we could close the account, even though it was at a zero balance, so we had to call back the next day, with another 3 minute menu and substantial hold time.