O'Reilly Auto Parts store #5718 in Gustine, California, is well-regarded for its helpful staff and wide range of automotive parts and services. Customers appreciate the knowledgeable and friendly team members, such as Steve, Ramiro, Eric, and Trevor, who provide excellent customer service and assistance with diagnosing vehicle problems. The store offers various store services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Additionally, the store resurfaces brake rotors and drums and custom makes hydraulic hoses for machinery repair. Customers frequently highlight the staff’s willingness to go the extra mile, with Ramiro and Eric praised for troubleshooting and fixing vehicle issues, such as overheating and radiator problems. The store also provides a free Loaner Tool program for special tools needed for repairs. Many customers have had positive experiences, noting attentive, kind, and well-trained employees who handle tasks efficiently, even in challenging weather conditions. The staff’s dedication to customer satisfaction is evident, with some customers mentioning they've been loyal for years and prefer this location over other auto parts stores. Overall, the Gustine O'Reilly Auto Parts store is known for its quality service, knowledgeable staff, and reliable automotive products, making it a trusted choice for local car owners and businesses alike.
Justin went above and beyond to help!! Excellent customer service!!!
January 2026
I just wanna say o'reilly's has some very amazing employees and a big. Thank you to an employee by the name of Justin. You were a lifesaver. Thank you
January 2026
I love O'Reilly's so glad to have them in Gustine! I just love their customer service they are always very friendly and helpful!! Special thank you and shout out to Justin for always going above and beyond to help me and also Trevor is very friendly and helpful.