-
October 2023 by R E
Whoever is delivering mail is doing a sloppy job. On 10/18/23 I received a box that was left dangling outside a mailbox. Why couldn't the person just drove to my house. It's been the third time this happens. On 10/20/23 I have again have a missing package! What a bunch of l$$$y a$$e$!
-
October 2023 by Jose Hernandez
There a guy that works for this Post office.... He has a BAD attitude ?? very rude Not good customer service .... Dude ? go home and take a nap ?? and come back to work!!!!
-
August 2023 by A
I absolutely love coming here. The staff is always super friendly. Monica is always so cheerful and polite. The new Postmaster is extremely helpful if you have any issues, and he has a lot of patience. The day I was there a customer came in complaining about something that was their fault but had the audacity to blame the staff. I’m sorry lady but you and everyone else in this town aren’t entitled to anything, follow the rules. The rules are there for a reason, nobody cares that you have lived here for 20 years except you. Rules change just like seasons. Deal with it!Sorry for my rant, but this office is great. Never a line and I’d come here verses going to my own Post office in my town. Keep up the good work Gustine Post Office.
-
December 2022 by Ruth Carey
I am so disappointed in our small PO. It is ridiculous how many times I’ve had to search for pkgs.. they’ll say it’s delivered and I can’t find it anywhere. And you can’t leave pkgs. At our mailbox…we live in the country!
-
September 2022 by Alejandra O.
The staff at this location are very friendly and helpful. They are more than happy to assist me with retrieving packages or mailing out! Never had issues with them.
-
July 2022 by Bob Varela
I’m sorry but the guestine post office is so unprofessional they’ll hold your mail they’ll deliver it next day or the day after that I’ve had meal held for three days before and I’m tired of it
-
September 2021 by Lisue Lopez
I give them zero stars I had to add 1 for my review the employees who deliver is Santa Nella are by far the most inept they've misplaced mail q0 times in 1 year. Is having a brain a thing there?
-
August 2021 by Amey G.
It boils down to trust. Staff are rude, packages have gone missing and never delivered.
-
July 2021 by Adolfo Herrera
(Translated by Google) Very bad service, to me there are already three packages that I am losing(Original)Muy mal servicio, a mí ya van tres paquetes que se me van perdiendo
-
March 2021 by Christopher Alvares
They do not do their job. You will have to go there everyday to pick up your packages. They are too lazy to do their jobs and bring your package to your door. Disabled and in need of medicine? Don't count on it. Order UPS or FedEx. They will not deliver your package and will be very rude when dealing with them at all. Many people would love to have a job and would do their job. Thanks for nothing Vanessa and the rest of Gustine USPS for continually lying to me and refusing to deliver my packages ?????or is it because we don't live in a house so since we are lower income they think we don't need our packages at our door. Whatever it is they do not do their jobs. The jobs that we pay them to do. Anyways that is enough ranting, I will be having my third conversation with these incompetents tomorrow. Wish me luck.
-
March 2021 by Linda Cox
The workers here are thieves. I sent a package to my son General delivery. He went to pick it up and they claimed it was not there. Received it back 3 weeks later and it had been torn open, contents removed, and then sent back as undeliverable. This also happened to a package his father sent to the same office. Not sure how to file a co.ajnt, but as government employees, they should be help responsible.
-
August 2020 by Angelica Avila
Employee was not wearing a mask! So inconsiderate and selfish! She also did not encourage other customers who weren't wearing one, to wear one for the safety of others. Especially our seniors!
-
October 2019 by T B
Great small location, great service ! Thanks Lisa
-
May 2018 by William S.
No one likes waiting in line, especially at the Post Office. But it's an absolute pleasure when Lisa is working. She is an asset to the Gustine Post Office with her smiling face and positive attitude!!!
-
October 2017 by Jerry J.
I needed to mail 2 letters and needed them post marked that day, I used some postage stamps that I had in my dest drawer, so not knowing what amount of postage I need so I just placed 4 postage stamps on each of the letters, I drove to the post Office to make sure that my letters got post marked. I walked in and a bell rang alerting the staff that had a customer, 15 or 20 seconds later a woman (postal worker) comes from the back and asked "con I help you" (Me) "yes I want to mail these letters, can you check to make sure that I have enough postage to mail them" She counts and adds up the postage stamps on the letters for about 5 to 10 seconds. (Postal worker) "It appears that you do" (Me) "we'll do I need to add more, I want to make sure it gets there" The postal worker then proceeded to hold my letters up towards the light and with her finger started picking at the edges of the stamps and asking "are these stamps used, did you take these stamps off another letter and reuse them, did you peel them off of something" (Me) "no they are not used, they are new, I did peel them off of the booklet of stamps that I have, they are just old, that is the reason that I placed 4 of them, so do I need to add more or not" (Postal worker) "yes you do, all you needed was one, but I don't know if I can take this because it looks like they might not stick or fall off" (Me) "if all that I need is 1, are you telling me that all 4 may fall off" (Postal worker) "I'm going to have to check to see if I can accept them, I'll be right back" (Postal worker) "no I cannot accept them, you are going to have to pay for postage, that will be 98 cents"
