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May 2023 by Steven Julian Verdugo
I’ve been coming here for years with no problem. Recently became homeless and noticed a few problems. First off the ATM is listed as free service on the SNAP website. This is false, there is a service charge of $3.50. Second issue I have found is that hot food is not offered to homeless snap card users. It saddens me that this store has been taking advantage of the needy this whole time.
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March 2023 by Viera
they are racist. i go there everyday and spend my money just for them to be suspicious always and for them to constantly be degrading and disrespectful.
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February 2023 by Marc D.
Zero stars the lady at that store will 100% try up charging you she does it to everyone!! Scammers
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October 2022 by Jazmin L.
I went in for hot Cheetos with cheese. They didn't have hot Cheetos , so I grabbed regular Fritos, when I tried to put cheese, there was none, when I tried to put chili there was none. It was just a disappointment:/
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August 2022 by Darren P.
Not sure how this business legally operates with same owners. Must be franchise or something with no corporate oversight.-I've heard many stories of upcharging with schemes at the register-huge white man started working there making most customers feel uncomfortable-never any usual 7/11 discounts like 2 for $3 for chocolate bars, every single chocolate bar is now $3 each no matter the size.
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January 2022 by Holly Cheung
Horrible service. Older man treats kids poorly. My son goes there almost daily on his bike ride home for a Slurpee or soda. Their Slurpee machines don't always work and occasionally leaks. Today, it got all over my son's hands, so he cleaned up the mess the machine made and threw the cup away b/c it's too difficult to clean that. The man came over, told my son he had to pay for it. When my son tried to explained what happened, he called him a liar and said you have to pay for it. The employee also took the cup out of the trash, rinsed it and put it back. All this for $1 Slurpee. He's been going to this 7-11 for the past 5 months. Although his purchases aren't big, he is a regular customer. For this man to call my son a liar b/c he's a kid is not acceptable.
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November 2021 by Audrey Dawson
7-11 always has a great coffee area.
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November 2021 by Luna Hwang
Horrible costumer service during late night ?
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September 2021 by Pennynikl Melkonian
There is a lady who works at this location and she is so so friendly. always makes my trip to 7-Eleven a pleasant one! I just love her joyful personality.
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September 2021 by Hojun Kyung
horrible customer service, kinda young guy there in his 30s very rude on his phone the whole time. never said hi or thank you, nothing. i can tell he was annoyed when we asked questions about mega. good at ruining people's night. why don't you just quit?
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August 2021 by Isti H.
Zero stars supposedly marked. Just in there for a quick stop for Icee slurpee my Son request. there is only one lady who stand by in the cashier.She looks and greet us very nice but please don't get into her trap! She kept me busy with asking about my son's school etc while she's charging the slurpees and one bag of peach candies ($1.99 +$2.29+tax), she didnt give me the receipt, she said i should ask her from the beginning for the receipt! Than i ask her how much the total she charged me? She said $8 and i'm all suddenly alerted with this purposely over charging scheme!! I ask her nicely to print the receipt and the. she insisted she was only charged me $5 for the total purchase and i'm still not believe her so i did check my phone banking and did found the charge was $8.26! When i confronted her again she insisted said the peach gummies was suppose $3.50 but i said still that didnt make up to $8.26 total and She's out of her game when i said i will reported this scheme to the Owner of the store , She right away open her cash machine and give me the refund monies $3 right away when there's 2 people would get in the store. I know that way she avoided them to hears all my complaints.What an unbelievable experience!!! I will avoid my whole families to ever again come to this store! Oh btw the lady name is Hamal/Jamal she said. I have post my complaint to 7-eleven website and will reported to the BBB.
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July 2021 by Rick L.
If I could I would rate this place a zero. The employees here are rude especially the Indian guy that works the night swift he's always in a bad mood and gives the customers attitude. I'm surprise he's still around because he's not professional at all. I would recommend the location in gale people are more chill there
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February 2021 by gloria zavala
THE LADY IS A CROOK. MAKE SURE YOU LOOK AT YOUR RECIEPT BEFORE YOU WALK OUT OF THERE. SHE OVER CHARGES.
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November 2020 by Jeffrey C.
Much like what everyone else is saying and what you've been reading, the guy who works the graveyard shift sucks assslmao he would short change me and not give my entire change too! I don't want to be the guy to ask for a penny back and seem like a petty person, but you don't do that to a regular, especially a local regular! I live here and I guess I gotta make an inconvenience dip to another place now. I consider other businesses. Is there a way for us as a community to create change? If I were the owner of this business, id be taking this consumer data as valuable
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September 2020 by Jerry A.
What is the deal with the guy that works the graveyard shift.. I would sometimes stop by around 5:30 am on the way to work. This guy is always rude to people, horrible customer service. Once, another customer asked him why was he always mad and he replied, "because I hate people" then gave him this creepy sinister grin. I stopped going because of him but decided to stop by (2 year later). I can't believe he was still there and has not changed. I'm at the register purchasing my items and get cash back... he proceeds to hand me the money, stops turns a bit and sneezes a few times on the the money... then he's about to hand me the money again and sneezes on the money a few more times! WTF!
