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January 2024 by Jennifer Alvarez
Awesome Customer Service.
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December 2023 by J W.
I highly recommend having a bank account here for the personal service. It is a small branch and you really get a very personal feel in this place. Why bank at large impersonal bank where you don't know anyone and they change personnel often, when you can bank here and get to know their entire staff? For my basic banking needs, the staff here do a great job. Even it if is just cashing checks, the lines are short, and the service is excellent!
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October 2023 by Jay Williams
A managers job is to manage others and the banking branch. In addition making sure their customers needs are met and the customer is satisfied or even better, happy.This Hacienda Heights branch has a manager with the name of Mr. George Washington, no joke that's his name. Excellent manager and knows the importance in doing anything and everything possible to keep a customer happy. Taking care of the customers needs and if any problems, he will go the extra mile to resolve your issues. Our family has chosen to stay with Banc of California because of Mr. George Washington, otherwise their are other banks that would welcome us with open arms. Thank you Mr. George Washington for resolving our issues. Hope this helps others find the customer status we all deserve. Looking forward to more years in working together, take care and God bless
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May 2023 by Rebekah D
They locked the door just as my husband tried to go in and then they all started laughing.
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May 2023 by Rebekah Desatoff
They locked the door just as my husband tried to go in and then they all started laughing.
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November 2022 by 黄金假面
Close my account with no reason！And frozen my money 20 days. This bank no future！
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August 2021 by Sean Young
Very helpful customer service and usually no lines
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December 2019 by irene caulder
Very nice , friendly staff and quick to help.
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October 2019 by David Hernandez
Nice employees
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May 2018 by D K.
My first time here. One of my clients is a client here and she needed to go here, so we stopped by on the way to my client's office. Friendly staff, of course, knows my client by name. Even friendly to me, a newcomer. Complimentary coffee and cookies. Quiet atmosphere. Unobtrusive background music. Seems like a great place to bank.
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February 2018 by Tony Y.
Abraham is the best and follows through on his promises. One of the few places left that actually cares about customers. I recommend this Brach for all bank in ng needs and they got free checking
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January 2018 by Mariam A.
I came in recently, was visiting from out of town. I had to cash a check and received some of the best service I've ever received in a bank. I actually try to always avoid going into a bank! However, Abe was very much helpful and one of the friendliest people I've dealt with in a bank. Thanks for all the hard work! It's been wonderful to work with you, Abe!
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January 2018 by Faiza A.
I went into the Hacienda Heights branch and cashed a check with Abe. He provided excellent service and explained to me the different types of accounts. He was very helpful and made me feel very welcomed in the bank. I've been wanting to open an account at a new bank and based on the service and knowledge Abe provided, I will definitely be coming back in to do so!!! Thanks Abe!!
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January 2018 by Far A.
I came in recently had some general questions about opening an account and everyone was really nice. Abe helped me with all my questions and was extremely knowledgeable and gave me all the details I needed. Definitely open an account with them!!!!
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January 2018 by Julian A.
Customer service at its finest! Nadine and her team are always so helpful everytime I walk in I feel welcomed & am always greeted! Unlike the other banks were your just another # to them here they know you by name & feel like your part of their banking family. Thank you & looking forward to continuing business with you!
