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February 2024 by luis acosta
Helpful
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November 2023 by Lorelei D.
Friendly. Professional. I bought windshield wipers during pouring rain. I couldn't figure out how to install them. An employee saw me struggling and came out and put them on for me. Sorry you got soaked! Thanks for going above and beyond.
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October 2023 by Jaimito J.
My recent visit to O'Reilly Auto Parts left me thoroughly impressed. Professionalism is clearly a top priority at this establishment, and their service is consistently impeccable. This is another auto parts store that I hold in high regard. One of the standout features at O'Reilly is their commitment to customer service. I particularly appreciate that they offer a free battery check service. When you're experiencing battery problems, they'll hook it up to their computer and provide you with insights into potential issues. This level of assistance is invaluable for car owners. Additionally, their ability to conduct check engine light testing is a service I find extremely valuable, much like what AutoZone offers. During my visit, I purchased a range of automotive supplies, including brake pads, a battery, fuses, and car cleaning products. The competitive prices were certainly a welcome bonus. O'Reilly Auto Parts has become a trusted resource for my automotive needs. Their dedication to professionalism, free diagnostic services, and competitive pricing make it a go-to destination for anyone looking for quality auto parts and exceptional service. I highly recommend O'Reilly to fellow car enthusiasts and owners.
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October 2023 by Ultraman
Quick n easy, in and out. Staff are really awesome and helpful
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May 2023 by Fred D.
Sadly happened at the wrong time. Hacienda and gale. Big guy, nice guy with frizzy hair sold me the incorrect slider pins for brake calipers. Nice guy but wrong time as I was dealing with a nasty mechanic at M&M Tires on Valley. I immediately returned and served by a new sales representative who knew immediately which parts I needed. I have had some great service from O'Reilly and Auto Zone. I write this review and still give a 5 star after listening to the head mechanic (well, tire changer) at M&M after listening to him insult O'Reilly saying they only hire kids out of high school who don't know anything and Auto Zone who always F things up. I disagree, some good people here.
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May 2023 by James Guzman
Yes please surprise me that knowledge of what they're talking about in parts and all the car's operate and I somebody's places I don't know nothing Auto mechanics
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May 2023 by Grace Trujillo
Crazy but someone stole my master cylinder called all over even junkyards no one had one called O'Reilly's Xavier answer the phone said we had to generic ones come and see which one fits. Cindy put one on didn't work next one fit perfect. Love that they did not only sell me a part but put it on my car thank you very much
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May 2023 by Ceazar Weazar
Asked for help looking an item. Was told...usually people do their homework and know what they are looking for. Date is may 10th, 2023.
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April 2023 by Heidi R.
My car overheated late at night and this was the closest place to me. I called to ask the gentleman if he could help me and just give me a minute to get there before closing. I get there's closing times but in a pinch I was hoping to count on them to at least help. The middle eastern gentleman who answered was so mean and rude and disrespectful, i gave no attitude and asked nicely and he said "we're done doing business for the day, I'm closing the doors and we're done". So rude. It's not like i wouldn't have been a paying customer. Good thing autzone was nicer and let me come by AFTER CLOSE.
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March 2023 by Christian Hernandez
Went their today we had an issue with our car and Cindy helped us out wow ? amazing customer service very nice and helpful I'm going to stop going to auto zone and make this place my go to auto parts store thank you Cindy that manager needs to give you a raise
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February 2023 by Stephanie Aranda
Horrible service! No one knows what they're doing. The manager has no idea how to help and is absolutely disrespectful and downright offensive. My recommendation is to go to a different O'Reilly's as I have never encountered such blatant lack of the necessary BASIC knowledge at any auto parts store.
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February 2023 by J T.
Very rude staff Was sold the wrong parts They kept giving me the wrong part had to goto dealer then they claimed since we opened the box of a brake part.The could not refund the wrong partsOnly store credit Went through this 3 times with them and the. Gave up got dealer partsThey now refuse to refund the unused wrong partsAlso staff is weird and very rudeI have all the receipts and they still refuseNever going this o Reilly again
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October 2022 by Me W.
Lured me there to buy a battery and said they will installed it. Then, tell me that they cannot go out at night to change my battery but will give me a jump. Dishonest!!!
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October 2022 by david lopez
Stopped by O’Reilly Auto Parts to replace a turn signal bulb and decided to replace the windshield wipers while I was there. I was fortunate enough to be helped by Cindy who gave me a warm and friendly greeting when I walked in. She was not only helpful in recommending the best wiper blades and turn signal bulbs, but she personally installed them and ensured that they were working properly. I greatly appreciate that she went above and beyond to make sure that I was completely happy when I drove off. Thanks Cindy. You’re the best!
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July 2022 by David Zhang (WIT)
My battery is damaged and I am looking for helpBut your attitude is very badMake excuses to push guests out1. Impatient to check information 2. Driver's license required to borrow toolsDid not help customers with any problems06-14-2022 9:00pm
