-
August 2023 by joseph herrera
I recently went to see dr Scott lee for my yearly physical. I had a strange rash on my hand for months and mentioned it during the visit he took a second to examine it and said it was just eczema. Months later after it got worse I went to a dermatologist and it was a fungal infection. I don’t think I will ever come back to this doctor
-
January 2023 by Hoa Mulan
My kids go to PIH for 22 years. I recently tried this place out for physical yearly checkups. I went for a blood test. 2 weeks later, no one called me regarding the outcome. So I called their office; they said I have to talk to the doctor video conference. So I did; she said I have borderline high cholesterol.I received $30 co payment billed for talking to my Dr regarding the blood test that has to do with physical. According to my insurance company, it's already covered. No copay if it's related yearly physical. I called regarding my bill, and they passed me from billings department to office manager, and back and forth. No one cared, and they said it's their policy to charge me to talk to the Dr. I would like to give them zero if I can. They have a contract with my insurance Co. Dr Ong PIH does not charge co payment to explain the yearly test result, but this office did. What is going on here? It's the same PHI. The experience is bad. Maybe they have a bad manager, I try to talk to the manager, but she does not understand. It has not been resolved!!!
-
December 2022 by Guru Y.
My kids go to PIH for 22 years. I recently tried this place out for physical yearly checkups. I went for a blood test. 2 weeks later, no one called me regarding the outcome. So I called their office; they said I have to talk to the doctor video conference. So I did; she said I have borderline high cholesterol.I received $30 co payment billed for talking to my Dr regarding the blood test that has to do with physical. According to my insurance company, it's already covered. No copay if it's related yearly physical. I called regarding my bill, and they passed me from billings department to office manager, and back and forth. No one cared, and they said it's their policy to charge me to talk to the Dr. I would like to give them zero if I can. They have a contract with my insurance Co. Dr Ong PIH does not charge co payment to explain the yearly test result, but this office did. What is going on here? It's the same PHI. The experience is bad. Maybe they have a bad manager, I try to talk to the manager, but she does not understand. It has not been resolved!!!
-
October 2022 by Dina
I drive two cities away to come here because there is never a long wait and the safe.is kind.
-
September 2022 by Joshua Celiz
Gotta balance that one star ✋ Gina Tram is the G.O.A.T
-
January 2021 by Xue Z.
As a patient of Dr Scott Lee for 3 yrs. I highly recommended everyone pick him as primary Dr. The clinic well organized, all staff are so friendly and helpful. Never wait longer than 10 min. Dr Lee has great bedside manner, caring, and patient. Always listening your concerns.....u never feel rushed!!!!!! My needs were handled in very professional way.... the best MD ever and the best team ever!!!! Thank you Dr Lee and all your team members for being there for us in this special difficult time!!!
-
September 2019 by Jasmine Querubin
I have been calling this number/office on and off for the past few months to book an appointment and it has always been a busy signal. So I called the Urgent care attached to the Family Medicine office, no one answered. How is anyone supposed to be proactive in their care if they cannot even reach the office?
-
September 2018 by Pride Rock
The doctors there would rather U use street drugs illegal drugs than to provide you with the proper health care in seeing you.
