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December 2023 by Terrence K.
This is officially the worst place to ever get your drink made!!! Seriously I ordered a venti iced brown sugar shaken espresso and I get some bogus concoction that these so called baristas threw together . They swore this drink is just 4 espresso shots and ice smh! Just horrible. Fire the whole team they are just . Never will I ever return here to order a drink again .
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December 2023 by Eleazar Figueroa
Sub-par establishment. If you don’t tip on the mobile order they just give you a bunch of ice instead of actual beverage. Didn’t help that they couldn’t find my order or made me wait longer even though my drink was already prepped next to them.
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November 2023 by Rose L.
Every time I go in here, I get the worse service. Today I went in and asked for a grande size and they gave me a tall but charged for a grande. When I went to ask if that was a tall they said blatantly "it's a grande"!! As if I didn't know. I also ordered a drink for my grandson and his was a grande and clearly his was bigger than mine. Needless to say, am not going back here again. The lady is is always there in the morning is not the friendliest. God bless her.
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November 2023 by Truth H.
I see why they have bad reviews the ladies working there are so mean at least the fat one is. Then they made my order wrong forgot the cold foam.
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November 2023 by Aleena Amador
Worst Starbucks ever, the staff is not friendly at ALL. I have experience in customer service and I can't even get a soft Smile trying to order. Very rude and kind of get out of my face leave me alone type of vibe no matter if you are nice to them or not. I would say the last time I had good customer service would probably be in 2017. Definitely undertrained and I wouldn't even bother trying to go to that Starbucks knowing that they always out of everything! Don't waste your time and go somewhere else!
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September 2023 by Thalakanti Likhitha
The baristas were too rude.
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September 2023 by Alixandra G.
The absolute worst Starbucks. Don't come here. Rude workers and will tell you "no" when you want to order something. Go to the one on Azusa or Hacienda and Valley
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September 2023 by Lolys C. D.
Drinks are
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September 2023 by Erika A.
Terrible customer service - this Starbucks location is understaffed with rude workers. So you're waiting a long time to interact with people that made you wonder why you showed up in the first place. If the experience is neither convenient nor pleasant, what's the point? This experience reinforced the idea that maybe the slightly longer drive to 85C or the other Starbucks down the street is worth it. Or maybe to give popping yolk (opens at 7am in the same plaza) or cafe fc (opens at 7am across the street) a chance. At this point you'd probably get your coffee at the same time anyways, might as well try to have a nicer morning
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August 2023 by Tiffanie M.
The guy during closing shift was very nice to my sister! She managed to spill water all over but he didn't make a fuss and cleaned it up right away and got her another cup of water. He was very helpful and when I got there, offered a great drink recommendation. Provided really good customer service! I hope Starbucks gives him a raise!
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August 2023 by 丹
I am not surprised to see these many reviews on their attitudes... I love this place until a woman showed up here who wears glasses never smile to any customer and she made this Starbucks worse and worse... They would smile to each other but to any customers, only one girl here who is kind and polite her name is Alex. Other people are so rude, they gave me the wrong drink, then they said it must be you took the wrong drink... I would really complain them to Starbucks customer service tomorrow. I hate them to ruin our convenience store for the residents here.
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May 2023 by Juan S.
Rude service. You can't scan for points. Could not give me a receipt for my transaction.
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May 2023 by Jonathan Carter
My 1st stop of the day, everyday!!! ☕️
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May 2023 by Elizabeth C.
Requested no foam on a grande Match Green Tea Latte. Full of foam. More like a tall but paying for grande. So disappointed.
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May 2023 by De L.
The most rude people I have ever encountered it's always the people in the mornings. I get it ur 40 years old working at Starbucks I would also hate my life too. But don't take it out on a lady that has a disability and don't take it out on me when I just want my order to be done. Never was like this till recently. Always the morning staff.
