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August 2023 by o lopez
Been coming here 15+ years . Never got red flagged never no issues she is very professional. No complaints
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May 2023 by Lidia C.
Let me start off by saying that I had been coming here for a few years. I even came back when a number of people I knew got audited after getting their taxes done here. Marlene promised me that the person who did their taxes no longer worked there and the problem was him and no one else. Ok. Fine. I believed her. Then COVID hit and everything was done electronically. Which was fine. My biggest complaint is their customer service. When I sent in my paperwork, I never got a phone call saying they did or did not receive it. Tax day was getting close and it wasn't until I called to make sure they got my paperwork that they told me they never received it.... Which was crazy because it was in my outbox as SENT. Making an appointment with them is useless. This year, I made an appointment with Marlene in April. I get a phone call the day before saying she had to reschedule due to "training".... My appointment was in the evening but, whatever, I rescheduled for a month later. A day before my second appointment I get another phone call saying she had to reschedule again. At this point, I'm upset. I let the girl on the phone know my concern. I made sure to apologize if I was sounding rude or anything but I was upset because at the treatment I was receiving. So rescheduled AGAIN for the third time a for a week later. I asked the girl on the phone if Marlene would actually be available since she rescheduled me for the evening. She assured me she would and we set the appointment. I received a text message reminding me of my appointment a few days prior so I thought the appointment was good. WRONG. I drive 30 minutes to the office only to find it CLOSED. I called both numbers that were on the door to find that they closed at 6. Never did I get a heads up that they were going to be closed. Nothing. Made me waste my time. Super unprofessional. Would NOT recommend this place unless you want to be treated horribly.
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April 2023 by Julia Contreras
Too bad she has to have 1 star, this business deserves NO STARS. So unprofessional; and not a nice person. Does not meet clients timely. And when she does finally show up she and her son are disrespectful. Will not return phone calls. Do not use this business!
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October 2022 by victoria carrazco
They don't even deserve 1 star. They never returned calls, but love to charge for services they provide half way. They always have an excuse for not calling back. Both Marlene and her son Robert are the same. Horrible service.
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July 2022 by Rosa M.
I've been preparing my taxes with Claudia for the past 4 years. She is always so helpful and takes her time explaining everything.
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June 2022 by Chima Obi Ohia
I am proud to recommend MRS RAYMOND MALIA for a selfless and reliable investment service, I was constantly looking for a reliable platform to invest and my friend introduced me to his platform and I realized this is the best platform to invest on because he maintains discipline in his investment, relationship and strategies to ensure the complete transparency and credibility of his investors. if you want to be financially successful invest in his platform now, Contact him Via: Email:
[email protected] Whastapp:+1 (818) 850-0792
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February 2022 by Nasir Osman
STAY AWAY, STAY AWAY, STAY AWAY
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January 2022 by Nasir O.
STAY AWAY, STAY AWAY, STAY AWAY ALL RED FLAGS HERE Please do yourself a favor and stay from this please. Marlene will lie on your return and say you "went to school" or "you have a child" in order to get your a higher return. She lied on my return and said I went to school in order to get me a higher return. Plz double check your return to ensure she doesn't do the same to you. In addition she will offer to review your last 3 returns to see if she can get you a higher return. She will magical be able to get your a much higher return by saying you "went to school" in order to give you the educational credit. She will charge you 20% of your return. Meaning, your return is $5,000 and charge you 1K upfront. WHEN you get a letter from the IRS, which you will. She will have a "fix" for you by offering to send a letter to the IRS explaining how you went to school, even though you didn't(aka submit fraudulent paper work to the IRS on your behalf which you will be held accountable for) I asked what paper she is sending and she would not tell me, she would not let me review the letter but insisted she has done this all the time and it's never been issue. Once I heard that, I knew something was up and never looked back. The kicker is she will also charge you for the letter to "handle the matter" I had a CPA review my returns and he educated me on what she was doing and how she got me a higher return. ONCE AGAIN, STAY AWAY, STAY AWAY, STAY AWAY!!!
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May 2021 by Arlene V.
I was in search of a new place to get my taxes done, and was referred to Marlene. It was my first time getting my taxes done w her . She was very professional and explained everything in detail. I was a little nervous since everything was over the phone due to Covid, but she made it so easy and my experience all around was a good one. I will definitely be back.
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May 2021 by Michele Hernandez
My taxes have been completed by Marlene for at least 10 years now. She is professional, friendly and knowledgeable about current tax changes. I would definitely recommend her for tax preparation.
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May 2021 by Nasir & Jazmyn Osman
Do yourself a huge favor and don’t waste your time or money with these certified scammers. Not only did she falsify my tax information unbeknownst to me but now I owe money to the IRS that I shouldn’t, due to her dishonesty and complete inability to do her job. I’ve learned a huge lessons from this and would urge anyone considering using her services to run fast!
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May 2021 by regina rogers
I love going to taxes by Marlene she is very friendly has a great personality
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May 2021 by Rolando Hernandez
She has done good work on my taxes.
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April 2021 by Michelle D.
I HIGHLY recommend Marlene! She always gets my husband and I the maximum return and is so personal and professional. Can't say enough good things about Taxes by Marlene!
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April 2021 by Joshua F.
By far the most relaxed and easiest place to get your taxes done. Everything is done in a proficient manner and if you have any questions or concerns, things get answered as soon as possible. Very friendly staff and welcoming. If you haven't gotten your taxes done, look no farther, hands down the best place to go to!!
