September 2014 by Yuru Ni
My husband and I wanted to do the immigration examination here since this is the closest clinic from our home. We made an appointment by phone call. The operator asked if I was pregnant and I said no.When we walked in and filled out all the applications, the reception double checked if I was pregnant and I confirmed not again. Dr. Yeung asked for my last period which is 22 days ago and he refused to continue because he thought I might be pregnant. I explained I need the examination report ASAP and I can sign any claim that I am responsible for my words even if I am pregnant. He insisted in not doing the TB test for me until the menstrual cycle came, which is at least one week later. I was a little upset with his words as "You can see any other doctor except me". I walked out and questioned the operator why she did not speak clearly when I made the appointment on phone. I admitted I was a bit emotional at that moment because I remember it was Saturday and I cannot make any other appointment calls until next Monday. Dr. Yeung jumped out again and yelled at me that I need to respect his operator. He said "Do not speak to my operator. She has Master Degree and get out!" What a joke!!! I do have the right to make it clear, don't I? I do not understand what's wrong with the Master Degree and why the operator who has Master Degree cannot be communicated well? Both my husband and I have higher education and we never acted as such an idiot.As MD, I believe good communication skill is most important. Dr. Yeung not only acted with a bad attitude but also yelled at his patient. I expected for advice or solution but nothing. So angry and sad with this unprofessional MD. I would never ever visit his clinic and not recommend him to anyone.
