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June 2023 by Hmb L.
Jeff is the man! Thanks for getting my RV towed all the way from half moon bay to Reno Nevada. You guys rock!
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March 2023 by Elizabeth Weatherly
Jeff was super cool and helpful! We really appreciate his help! Thanks Jeff!Service: Car towing
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March 2023 by Miracle Balsitis
Bottomline: The driver came timely and did tow my car. However, I was in Pacifica and wanted a ride back to the auto shop where my car was being towed. The driver was super rude and refused to give me a ride. He said he doesn't give rides. He looked grumpy that I would even ask. Um, okay, would be nice if the call center would let people know that when they are calling the tow truck. He just left and I had barely a signal and had to call a friend and wait another 45 mins. Seriously? Where is the friendly service. I have ridden the tow truck several times in my life. Can you imagine the difference if he would have nicely said, "Oh, I'm so sorry, I'm not allowed to give rides, but I"ll wait and make sure you can contact someone if you want?" or if he had said, "why not, hop in!" He was literally going to my neighborhood. Really frustrating experience. Will avoid action towing in the future.Service: Local hauling
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March 2023 by Brian Dean
Worst experience with towing. Had a flat tire, driver showed up with a bad attitude and wanted to drive it on the rim. He parked far away even though there was plenty of room to back up to the car. Driver said we were lucky he came out in the rain, refused services, and stomped off within two minutes.
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March 2023 by Tammy Stephenson
Locked my keys in the trunk of my Camry. Security features prevented us from opening the trunk once we got the doors opened. Car went into theft mode and Jeff went above and beyond to get into my trunk to get my keys! This guy was Awesome! I thought my son was going to have to bring my spare key all the way from Modesto! Thank you Jeff!!Service: Car lockouts
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March 2023 by Emily Driggers
Jeff is the best! Fast arrival and unlocked my car in no time!
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March 2023 by Barbara Colt
I only wish I had the opportunity to leave nose stars at all. These people left me for 3 and 1/2 hours in front of Spangler's market, then when I called fuming because I was freezing cold, they told me they would be there in 20 minutes. I had to call a friend pay her for gas to come 15 mi from Pacifica. Take me home and bring me back to my car after grabbing a spare key. This was on the champion game night and I truly believe that somebody was somewhere else watching the game and not doing their job. Needless to say I waited 3 hours and would have waited more if I didn't call my friend. These guys are terrible. By the way this is a super card holder, and my bills are paid to them on time.
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March 2023 by C M
These guys were in the same parking lot where my car was, it needed a jump, battery was fine just was a bit low to start my vehicle. They must have been 20 feet from my vehicle. I asked if they could help me out and give me a jump since they were already there. His response "Service calls are 165$". Even though he was already there he wanted the full service call cost for 5 mins of work.... Not friendly, not helpful, not community minded. Wont be using if I need a tow.
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May 2022 by Michael I.
We are on the freeway for 3 hours. The driver showed up and decided to take off for another more lucratively deal. Have been calling and no help at all. Very poor service.
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February 2022 by Susan A.
Jeff is my hero! He helped coordinate a retrieval for my car and got the job done in an efficient and friendly manner. So thankful to have this resource on the coast.
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June 2021 by - -.
Jeff is hands down the best tow guy I've ever come across and it was the first time ever meeting him. I have a Mercedes and he was able to diagnose that the problem was not the battery as my battery had sufficient power to start the car. He also checked for other things prior to towing it to a shop for me. Listen, most tow people come and do the job but he went way above and beyond and for that I'm so thankful! He even followed up w/ pics of the car being dropped off where I wanted.
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February 2021 by Bridget K.
Bucky was amazing! Bucky came and saved my boyfriend and I from our hotel in half moon bay. He was so nice, quick, and now we are on the road again in less than an hour. Thank you for coming to our rescue action tow! -Bridget and Dylan
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January 2021 by Rebecca W.
If I could give Jeff 10 stars I would! The man was A Godsend! He pulled us out of what could've been a very disastrous situation with patience and kindness! I can't even find the words to describe exactly how awesome he is! Thank you sooo much Jeff! Worth every one of those stars times 10! This is Halfmoon BayAction Towing!
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September 2020 by Emily T.
They came within 10 minutes and Sundie was so helpful and nice. Best experience I've had. They're very reliable and great customer service. Thank you very much Sundie for towing the Miata
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April 2020 by Tess M.
While in the middle of nowhere, I tried to turn around on a narrow road and got the front of my car stuck in a muddy ditch. Jeff was an absolute LIFE SAVER. A pole was located directly behind my car, making it extremely difficult (nearly impossible) to pull me out. He was able to pull the car at an angle and took the extra time and effort to ensure that it caused no additional damage. He was SO professional and friendly. I am so ridiculously grateful. If you need towing help, don't hesitate to call Action Towing - you will be in amazing hands!!
