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April 2023 by Maria Mesina
"Excellent job Ms. Mary Borch on my tax this year!!!"
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May 2022 by Dana M
I struggled a lot to review a updated rejected return, because the web portal is poorly design. It broke for my personal experience on multiple occasions, where the page wouldn't load (and multiple JavaScript errors occurred as per the Chrome console) and I ended up stuck on a blank page without possibility to logging out. At that point I couldn't do anything but wait or switch to an incognito window, because even in other tabs and windows the same page would open.UPDATE: I got a very kind and reassuring call from Block Advisor apologizing for my inconveniences and letting me know my comment is being see, and worked on to improve their systems. That was very kind!
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May 2022 by Jo Fry
Ease of use, friendly staff.
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April 2021 by Shanti Minkstein
Pablo was great. This is more in regards to the cost for a very simple filing. When I went on line to see the cost it was under $100, but after filing, the cost was $300... after complaining they did take $100 off... but still, that was a bit extreme for this filing.
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April 2021 by M.R. Gafill
We get consistently good service.
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April 2021 by Lynn Gijon
Good customer service
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March 2021 by Kathy Benjamin
Mary is great, as always!
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February 2021 by Chris Phillips
My Tax Advisor Mary is just the best. Smart, pleasant to talk too, and caring. Everything you'd want in an advisor.
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February 2021 by David Pace
Pablo Jamie not only did everything spot on, he gave me suggestions to get ready for next year. I personally feel there is value in putting the work and responsibility in a professionals hands.
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March 2020 by Sandy Jennings
Mary does an awesome job preparing my taxes and giving me recommendations for what to do for the following tax year.
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February 2020 by wayne latessa
Mary was great she knows the procedures and we went thrue the process no problem..
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February 2020 by Gerhardt Hees
Friendly, efficient and efficient service.
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April 2019 by Lily Godsoe
Our agent Mary Walker is clearly a seasoned veteran who is knowledgeable and was very thorough with our tax preparation. We appreciated her experience and her ease of explaining the current tax statutes and their impact on our personal finances.
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April 2019 by Camille McGhee
Mary did everything she could do to maximize my refund :)
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March 2019 by Suzie Turbay
As long as Mary Walker is in the Half Moon Bay office I will continue to return.