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March 2024 by Adela V.
Hello, I formerly wrote a disappointing review and would like to retract that review. The owner(s) worked closely with me to accomplish all of my goals and that was to restore my mother's jewelry to it's original state (she passed away) so I can pass them on to my daughter. The multiple diamond ring is exceptional as is the coral ring. He also has worked on my various projects ;all at an 'affordable' price for us. I also purchased a beautiful necklace there which is designed by them for my Valentine present. It represents the area we live in and contains an aquamarine stone. And a friend of mine bought me a gift also designed by them of a beautiful starfish with a stone. Nice people with a long history.
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January 2024 by Corina O.
My family and I have been a customers of Goldworks for over 30 years, and each time I step into their store, I'm reminded of why my family and I keep coming back. Josh and his team are always so welcoming and consistently exceed expectations. Most recently, my fiancé and I worked with Josh to design my dream engagement ring and our wedding bands. Collaborating with Josh to incorporate my Grandma's ring into my wedding band was a special touch that transformed my wedding band into a incredibly special heirloom. Goldworks is not just a jewelry store; it's a family-run business and a treasure in our community. Their constant involvement in supporting local groups shows a commitment beyond their craft. It's that type of love for our community that will keep us going to back for special pieces in the future.
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February 2023 by Luis Castro
Good place to buy! your next wearing ring ;
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July 2022 by Marit P.
Excellent and honest customer service! I went in upon a referral from a high-end retail jeweler and couldn't have been happier. After years of wondering what to do with my former wedding ring set, Goldworks saved the day! Definitely will be back! Thank you, Josh.
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June 2022 by Kate Shea
I cannot get by without repairs at Goldworks. I’ve seen so many school fundraiser donations from this lovely shop I decided to take all of my business to z main st. I’ll be back
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September 2021 by Chelsea Luther
I stopped in here this morning to get an earring fixed. The jeweler was so kind and helped me immediately. My earrings look perfect :) I highly recommend this place!!
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August 2021 by Jayem B.
I was visiting the area back in June and found this delightful fine jewelry store with many beautiful pieces! I was helped by Kate, who was FANTASTIC, and made the experience fun and exciting! I rarely buy spontaneously so I took the info. back to Florida with me on one piece I fell in love with. I called and asked for some more pics of the beautiful diamond drop necklace, which Kevin sent. They even said they'd work with me if I received the piece and had seconds thoughts. Based on this friendly willingness to make sure I was comfortable, I bought the piece and I absolutely love it! THANK YOU to Kate and Kevin for making this so easy! This is how customers should be treated! Thanks again - you guys are awesome!
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August 2021 by Roland Martini Harris
I have had several good experiences with them and their services. As I got back into running and endurance events I dropped a lot of weight and about 1.5+ ring sizes. They were able to resize two of my rings and I will be bringing more jewelry for them to take care of in the future.
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August 2021 by Emiline Chipman
I came in to inquire about matching the color of an antique ring. The response that I got from the salesperson was nice, but from the owner was totally rude. Dismissive, unkind, uninterested in business.
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August 2021 by Adela VANREMOORTERE
Their engraver is shaky and needs direction.
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August 2021 by Bain V.
I'm so pleased to write this review. For many years my husband and I have only window shopped here. As often as we are on Main Street to pick up a sandwich at the deli or a desert at the bakery we'd say sometime we should stop into Goldworks. It finally happened one day as I was looking for a new wedding band. I was delighted to see the many options available. Josh the owner greeted us with welcoming words. After I explained my dilemma of choosing a band to update my engagement ring or to stay traditional he educated us on the particulars of the 2 rings I had narrowed it down to. At this point we decided to go have lunch and discuss the rings further. He suggested I take photos of both for reference. Happily I felt confident with my decision and returned to purchase it. At no point did Josh make me feel that I was wasting his time. His patients and logical knowledge was well represented. Since this purchased we have returned to purchase a necklace. Thank you Josh you have made my shopping experiences a pleasurable one.
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June 2021 by Marsha S.
I took my wedding-engagement ring set in for repairs after the Pacifica jewelry store had messed it up so badly I couldn't even wear it anymore. Not only did they fix it, I had them create a matching wedding band for the other side of my set. Great service and quality.
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April 2021 by Karin Schlanger
I have been mooning over one of the half moons they sell at this store: very cute. Gold with diamonds. i also wanted the pendant on a particular chain of mine. The owner has berated me twice now for wanting what I want. I asked him, since he is a goldsmith, if he'd be willing to make an adjustment, to which he responded that the only way to wear his jewelry is the way it was intended. I was taken aback by his lack of flexibility and even politeness. Clearly he does not need my business!
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April 2021 by Rilla Holmes
When we lived in HMB we went here exclusively for all our jewelry repairs and creations. We were always well pleased with the quality of the work done and the professional level of customer service.
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March 2021 by Katherine H
Love this place.I’m working on a custom piece with Josh the owner, and couldn’t be happier with the process! The estate jewelry is super cool too.