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April 2023 by Carol Mayor
I am one of there loyal costumer for more than a year and I am very impress of Ana she did a great job to my nail that last for long like 2 months but today she is not working been trying to call and ask her schedule but not available for few days and because my nail really needs to fix,can't wait to Ana.i went to there shop today and it was a horrible experience for one of there staff,forget to ask her name.but it was not good experienced.Same like 3 months ago,one of there staff burned my face when I asked for hair wax on my face.
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December 2022 by Noelia Gálvez Fernández
It was excellent. I am very happy with my results. She did exactly what I wanted. I
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December 2022 by David V.
This place is awesome for guys wanting a mani pedi at a reasonable rate and your hands and feet will feel and look their best. While getting pedicure, you are sitting in a very comfortable massage chair, while your feet are soaking in warm water while you're getting the pedicure. It feels relaxing and you can close your eyes and listen to the music. I felt great after coming here and will come back soon!
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October 2022 by Marcia L. Buckwalter
Tiffany listened carefully, noticed the thickness and wave in the hair growth, then gave a good, stylish haircut . It was well done and I appreciate the service.Service: Haircut
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October 2022 by Lina M.
Walked in, had my nails started within 10 minutes! Tiffany is the best and was so meticulous with the gel manicure, which is hard to come by bc a lot of people rush and it falls apart within days, not here! Definitely recommend, ask for Tiffany.
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August 2022 by Kianna D.
The ladies here did a good job with my nails! I got a mani-pedi and it was a pleasant experience.
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August 2022 by Rebecca McKay Steinberg
Not worth my time or money. I won't be a returning customer. The regular pedicures are inexpensive ($30), which is a plus, but you get what you pay for. The technician I had seemed distracted the entire time and did a half-hearted job. My toe nail polish smudged and didn't cover my nails entirely. I also don't think a top coat was put on, unless I unknowingly needed to pay extra for this. When I tried to explain this to a technician, she didn't seem to care and did not address my concerns. The exfoliation and massage parts of the pedicure were quick and not thorough. Overall it was not a very welcoming, relaxing, or warm environment. Lastly, the chairs were dirty and during COVID times, I don't think this is safe or adequate. I normally don't take the time to write reviews, but I feel the poor quality and service deserve a quick note.Service: Pedicures
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July 2022 by Anne L.
I had Betty do a fill manicure for the second time. When filing my nails, she was extremely rough & made my cuticles bleed. At one particularly painful point, I told her quietly that it hurt & she practically yelled at me that all she was trying to do a good job & file them. Pretty sure she intended for everyone to hear her. I was very surprised & somewhat embarrassed at her reaction. I wanted badly to leave, but felt I had to stay since it was a fill. When I was done with my mani fill from hell; I wished I'd given it right back to Betty but I didn't want to attract any more attention from the rest of the salon. She may be sweet most of the time, but that definitely wasn't my experience. Betty not only lost me as a customer, but when Image Salon comes up in a convo, I don't hold back about my opinion.
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May 2022 by Nancy H.
They do not kerleo appointments.If they do ,you will be late.They accept walk ins when they have no time ,then ask yoto wait.never again.
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January 2022 by Sofia D.
Pros: Conviniently located off of hwy 1/92 Free parking Open 7 days a week Clean facility Long lasting colors Plexi-glass inbetween each chair. Cons: -The most recent change I noticed a couple days ago - some no longer wear gloves to do fills/manicures. ALL wore gloves during the pandemic and now with the most contagious varient some say they won't because it gets in their way. They need to consider their customers health. -Don't ever expect your appt to be on time for hair or nails. They are always behind even as much as 30 min. - Never a warm friendly greeting. - They speak to each other in Vietnamese in front of the customers while glancing at your toes/hands so they're clearly talking about you. Here's a tip, turn on your google translate while they speak and it will document their conversation in English. - They no longer use brand new nail files or buffers per customer just like they had during the pandemic. I use to see them throw it away and felt safe and comfortable but now they reuse them!! The pandemic isn't over! - Upsell on color add ons without letting you know its an additional fee. Always ask!
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October 2021 by Edith Wyckoff
The stylists are real nice and take the time to get to know you and learn what you want to do with your hair
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August 2021 by Dyane H.
I am really sorry to have to gI've Image only 2 stars but even after making an appointment they made me wait. Last time, it was 30 minutes, before that it was 45 minutes. It was very disrespectful of my time. I 'be been going there for years because they do a great job but it will be a long time before I return. I don't have that kind of time on my hands.
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August 2021 by Suzanne C.
I made an appointment and walked in and they told me it would be another half hour because they were busy. I left and went across the parking lot and was taken immediately. Not good customer service at Image.
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August 2021 by Cassandra M.
Didn't get my ingrown nails that I pointed out. (One of the main perks of getting a pro pedi). $48 for gel on my toes.. wow.. it took over an hour. My girlfriend and I both had a sub-Par experience even when pre-booking and arriving on time. Also Frustrating that they want us to tip in cash. Who carries cash anymore. 3 stars because the ladies were nice and quiet but we had to wear our masks the whole time and it was packed (even though we went when it was open). My toes should be perfect for $50.. they aren't. Bummer. Won't be returning.
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July 2021 by sirena ma
I made an appointment for a haircut, showed up and was told they were too busy and asked me to come back in a half hour. What's the point of making an appointment if you don't get priority?
