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March 2024 by Nona J.
Undercooked chicken. Waited forever for deli even though there was only 1 person ahead of me. And why doesn't Safeway ever have white meat baked chicken anymore?
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October 2023 by Amethyst A.
We had a horrible incident here with very disrespectful rude cashier. I have never experienced anything like it and for no reason would we ever return here. The store is clean selection is good but at food costs where they are you don't need to be treated like garbage upon check out. And don't bother going to manager ..I did...when I approached her for help she was putting down customers to another employee as well.
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October 2023 by Wayne B.
I got their cheesecake dessert with glazed strawberries, I wouldn't recommend it. The strawberries were tasteless, lumps of cardboard in a strawberry glaze, as if that's supposed to improve the taste somehow. The actual cheesecake? Remember that paste that you used to use in second grade , it kind of reminded me of that . The eye appeal was great , to bad the it didn't taste as good as it looked
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October 2023 by Noah B.
Abysmal customer service. The majority of employees seem below average iq and hate being there. They have no product knowledge. It took me 20 minutes just to get a cashier just now.
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August 2023 by Tracey K.
only thing i gotta say is that we bought cod from safeway & found worms in it. sooooo
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March 2023 by Teri W.
Overall Safeway is price gouging. $5.99 for hamburger buns is ridiculous! I will only shop here if I don't have time to run to Target. Now I will talk about the Half Moon Bay location specifically. Sitting in my fridge right now is a package of lunch meat I purchased a week ago that has the date 01/22/23 for the expiration. I'm so mad! It was almost $7 and it's old AF! Yeah I'm that mad! And it's not a one time thing. I have bought expired items there a few times. That is unacceptable. Someone isn't doing their jobs right. I might just call the Health Department. Negative Stars. Oh and the Half Moon Bay location has an employee that stalks women in the store and makes them uncomfortable. His name starts with an S. He doesn't even stop when you say you're married, which I am. In case anyone actually cares. Isn't he supposed to be working? It has happened to me and a friend so one might wonder who else has he made uncomfortable? Obviously Negative StarsThe deli in Half Moon Bay is actually great compared to other Safeways I've been to. The ladies that work there are super nice and helpful. The chicken wings are cooked perfectly. They have over stuffed my cold macaroni salad and it busted all over the check out so that needs to be addressed. So for them 4 stars.Pacifica Linda Mar location is fine except their deli. So I'd give them 3.5 stars. Tiger and the crew at the check stands are all great employees and friendly. Even the store manager is a really great guy. The deli however, I've seen mostly overcooked, dry wings. They rarely if ever have wings and breasts in the fried chicken. I've been told they only make dark meat fried chicken. I don't eat dark meat. The people are nice though but not always as helpful and have closed early which can be annoying. 2.5 stars for Linda Mar Deli. Safeway should be affordable. It's where the general population shops. Obviously they have some high priced items like grass fed beef which is a personal choice. But the simple fact that they way outnumber Targets in the area goes to show that they are purposefully price gouging. I knew this would happen when Albertsons bought them but since the pandemic they have gone crazy with the prices. $5 for a can of chili. I just can't! I'm not stupid. I know what items are worth. Maybe they should offer more choices. Even their Safeway brands are overpriced.I hope others chime in about these issues and hopefully changes can be made.
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January 2023 by Bobbi R.
Ordering from Safeway online and the software is not great. When I went to pickup my order, they forgot one of the bags in my order, so I had to drive back to get it.
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October 2022 by Andrew B.
Customer service is awesome. The managers that linger around seems a little creepy, but that's the minority. Very helpful and appreciate all the organic products.
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September 2022 by Candice S.
The flower department tried to charge me twice as much for asking them to combine two bouquets together for something that was 26$ I was being charged $52. I asked to speak to a manger and he too was rude and told me that's Safeway policy and that's how they make there money. I've never been charged at any other Safeway to the same thing. Arrogant rude manager who I actually really don't think was the manager but was pretending to be since the flower dept lady went to go get some back up. Very sad service. Spoiled my whole afternoon. Terrible will not be returning!!
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December 2021 by Anna L.
Very rude employees EVEN if you're being nothing but polite and respectful. If you ask a worker politely if they can help you, they just walk right by you! When someone finally does answer any of your questions they are very condescending and sound irritable. Also, two things I bought turned out to be rotten: this fruit platter thing and a can of oysters. That's a biohazard. I won't be buying anything from there again. The Safeway in Pacifica is MUCH better than this one.
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November 2021 by Sharmaine M.
This is the best Safeway I've ever been to my whole life! Comparing it to all the Safeway's in San Francisco lol. Every thing is well stocked. It's pretty organized and clean. From my experience, all the staff is friendly. The cashier's are fast and efficient. The deli is kind of slow but that depends if there's 2 people or 1 person working that time I come (around 4-5pm), but I can wait at least 15min just to buy their best fried chicken deal which is like about $10 bucks or so. They have spacious parking and are open 24 hours. I'm sure there are better grocery stores out there but this basic Safeway is good enough. Happy Groceries :)
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September 2021 by Will
Not a great selection and kinda smells funny. Do yourself a favor and go to another store.
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September 2021 by Philip S.
The workers grab my sister shoulder and yelled at her for not having mask over her nose I almost had to throw him off of her never again am I ever going to Safeway
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August 2021 by H D.
Ok the major reason for this review being 4 stars is that it is open late. I appreciate that. I like to shop at the end of the day when the beach is dark. In the HMB area things tend to close early, If you need essentials this is a good place to grab them. The usual groceries are here as are the usual Safeway sales so you can find at other Safeway stores. I didn't use the deli, bakery or floral but the shelves had what I needed. It is an older store but it seemed fine. My check out person was ok. The parking lot is large and services several other businesses like Burger King, a bank, and Taste Cafe. It is located where the 92 and Hwy 1 meet in the Strawflower Village shopping plaza get the beach provisions!
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August 2021 by Mikel S.
Excellent place for everything, organic, conventional. Beer, wine and spirits are well stocked with high end brands. Produce is ok, could use a few more ripe fruit options.
