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March 2024 by Nona J.
Undercooked chicken. Waited forever for deli even though there was only 1 person ahead of me. And why doesn't Safeway ever have white meat baked chicken anymore?
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October 2023 by Amethyst A.
We had a horrible incident here with very disrespectful rude cashier. I have never experienced anything like it and for no reason would we ever return here. The store is clean selection is good but at food costs where they are you don't need to be treated like garbage upon check out. And don't bother going to manager ..I did...when I approached her for help she was putting down customers to another employee as well.
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October 2023 by Wayne B.
I got their cheesecake dessert with glazed strawberries, I wouldn't recommend it. The strawberries were tasteless, lumps of cardboard in a strawberry glaze, as if that's supposed to improve the taste somehow. The actual cheesecake? Remember that paste that you used to use in second grade , it kind of reminded me of that . The eye appeal was great , to bad the it didn't taste as good as it looked
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October 2023 by Noah B.
Abysmal customer service. The majority of employees seem below average iq and hate being there. They have no product knowledge. It took me 20 minutes just to get a cashier just now.
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September 2023 by Ms Taylor
picked up some late night barbecue material when they were stocking the shelf for the next day, the meat was putrid and not edible. this particular safeway store is a health hazard and a food safety hazard.update: thanks for the timely reply. I couldn't finding a contact us option on the website though.
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August 2023 by Tracey K.
only thing i gotta say is that we bought cod from safeway & found worms in it. sooooo
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August 2023 by Collette Williams
Jose at the deli made me one the best sandwichs I've had in a long time and in record time. I was in a bit of a hurry, so it meant a lot.He was extremely courteous and efficient.Thanks Jose. You are awesome.
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July 2023 by K B
I would give no star if I could. WORST STORE EVER! I have lost hundreds of dollars on outdated rotten (some things outdated by a MONTH!) and damaged food that was delivered to my house (not even mentioning the ridiculous substitutions). The app no longer allows you to report it. Called manager and he said I had to drive to the store with the items to get them exchanged. This was after I paid for delivery fees. ABSOLUTE GARBAGE store. Will shop Whole Foods for delivery from now on.
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June 2023 by Harpal Dhillon
We got sandwiches here that were good however they weren't vegetarian friendly, they were holding the bacon and cheese all together and putting the cheese back after it touched meet. I made sure to get a cheese they had to go slice and asked then not to cut my sandwich for fear of cross contamination.
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April 2023 by Carrie M
This is the only major grocery store for those of us who live on the coast. The selection here is very limited, but something you get used to. I do not recommend going towards the end of the week or the weekend as many items are completely out of stock. For the most part, the cashiers are very friendly. At times, as others have mentioned in reviews, the rest of the workers are not always friendly when asked for help in the isles. Overall, the store seems to have the basic necessities needed to get by. The specialty areas are nice, such as the deli, the bakery, and the butcher. Excellent customer service in those departments.I have a specific complaint about my visit yesterday. After holidays, all of the holiday items are usually marked down in price. I came in looking for a Mylar balloon to scare a fox out of my yard. There was a St. Patrick’s Day balloon in the back of the toy bin. Saint Patrick’s day was two weeks ago, so I asked several people if there was a discount. They kept referring me to the floral department, but no one was working there. I asked the person working the customer service counter, and they just said no it’s full price. I said that holiday items are usually marked down after the fact, and started to mention that they were not going to be able to sell it, and she said it’s still full price. I looked around at other balloons, figuring, if I’m paying full price, I would get a fresher/fuller balloon. Almost all of their balloons we’re already half deflated, none were worth the price they were asking. I used to buy balloons here for many occasions, now I can never find what I want. I still can’t believe that they would rather throw that balloon away then to sell it for half price.
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April 2023 by stay frosty
Wow, this Safeway has a clerk who doesn’t speak English, except for “no speak Engliss.” That’s not very helpful at all. In her defense, even the English-speaking clerks try to avoid helping customers. In general, this store has a bad vibe and is relatively small. The parking lot is hazardous to pedestrians.
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April 2023 by NichtGuteFürSie Nimmer
This is the only Safeway in Half Moon Bay. The bad part is vendors, solicitors, or voter soliciting petitioners at the entrance. It's clean and medium sized grocery store with nice layout.
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March 2023 by Yesdir P.
I always walk in and there's this lady big gray hair who is always in a bad mood , every time I go into the store she's always watching me, honestly I've never stolen from Safeway because I'm not broke, but she be making me feel broke the way she keeps her eyes on my pockets, if I would steal I would just walk out and not look stupid paying for something. P.s. lady if you're seeing this you know who I am, please in all due respect hop off my sac Everyone else I have no problem with even when the self service machines aren't working. Update** I went back to the store to find out her name and her name is Carmen
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March 2023 by Teri W.
Overall Safeway is price gouging. $5.99 for hamburger buns is ridiculous! I will only shop here if I don't have time to run to Target. Now I will talk about the Half Moon Bay location specifically. Sitting in my fridge right now is a package of lunch meat I purchased a week ago that has the date 01/22/23 for the expiration. I'm so mad! It was almost $7 and it's old AF! Yeah I'm that mad! And it's not a one time thing. I have bought expired items there a few times. That is unacceptable. Someone isn't doing their jobs right. I might just call the Health Department. Negative Stars. Oh and the Half Moon Bay location has an employee that stalks women in the store and makes them uncomfortable. His name starts with an S. He doesn't even stop when you say you're married, which I am. In case anyone actually cares. Isn't he supposed to be working? It has happened to me and a friend so one might wonder who else has he made uncomfortable? Obviously Negative StarsThe deli in Half Moon Bay is actually great compared to other Safeways I've been to. The ladies that work there are super nice and helpful. The chicken wings are cooked perfectly. They have over stuffed my cold macaroni salad and it busted all over the check out so that needs to be addressed. So for them 4 stars.Pacifica Linda Mar location is fine except their deli. So I'd give them 3.5 stars. Tiger and the crew at the check stands are all great employees and friendly. Even the store manager is a really great guy. The deli however, I've seen mostly overcooked, dry wings. They rarely if ever have wings and breasts in the fried chicken. I've been told they only make dark meat fried chicken. I don't eat dark meat. The people are nice though but not always as helpful and have closed early which can be annoying. 2.5 stars for Linda Mar Deli. Safeway should be affordable. It's where the general population shops. Obviously they have some high priced items like grass fed beef which is a personal choice. But the simple fact that they way outnumber Targets in the area goes to show that they are purposefully price gouging. I knew this would happen when Albertsons bought them but since the pandemic they have gone crazy with the prices. $5 for a can of chili. I just can't! I'm not stupid. I know what items are worth. Maybe they should offer more choices. Even their Safeway brands are overpriced.I hope others chime in about these issues and hopefully changes can be made.
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March 2023 by Marico Baldonado
Sue / line2 visits to much / longtimeto go thru..... Today 1 week later went to line 2 because 1 person/Sue told me to go to other line " said she wasgoing to talk to much" refused to help me!!!!!! I report to Assist Manager Hector. ----- and Corporate -----(She held a grudge)