Boot Barn is a store for boots, cowboy hats, and related items. Customers absolutely love the store and note a good variety and selection of name brands to choose from, including many styles of boots. The store also offers services like trimming, cleaning, and fixing hats. Customer service receives mixed feedback; many say it is great, that people are always welcomed upon entering, and that associates ask if assistance is required. However, some visits find customer service lacking, with unenthusiastic employees, though this can improve on subsequent trips. The store is seen as having what cowboys are looking for, though some wish for more styles and different brands.
Recently started buying boots, Belt Buckles shirts, etc., as it was something I always wanted to do, but never got around to doing. BOOT BARN has been very helpful every time I’ve been there looking for something that would catch my eye. I like going there. It has lots and lots of things that I would love to be able... read full comment
April 2026
Great staff ...manager was quick to help with an exchange on an order I had. Got my boots and love them
February 2026
They're pretty pricey, but the quality is pretty good.If it wasn't for the job giving me a voucher ,
