-
March 2023 by Google user
I have had multiple issues with pickups at this pharmacy since I started using this pharmacy when the Save-Mart pharmacy closed. One time, I was picking up an RX for my son. I was told it would be 10-15 minutes until it was ready. After I waited over 25 minutes it still wasn't ready and I had to leave. Another time, I went to pick up my wife's RX on the day it said it was available until, but it had already been returned to stock. The tech told me it would be a few hours to fill and suggested coming back in the morning. I came back the next morning and the RX had not been put in to fill again. Feeling very frustrated and not sure if this is CVS in general or just this location.
-
March 2023 by Jared Maher
I have had multiple issues with pickups at this pharmacy since I started using this pharmacy when the Save-Mart pharmacy closed. One time, I was picking up an RX for my son. I was told it would be 10-15 minutes until it was ready. After I waited over 25 minutes it still wasn't ready and I had to leave. Another time, I went to pick up my wife's RX on the day it said it was available until, but it had already been returned to stock. The tech told me it would be a few hours to fill and suggested coming back in the morning. I came back the next morning and the RX had not been put in to fill again. Feeling very frustrated and not sure if this is CVS in general or just this location.
-
December 2021 by Lia F.
Inexperienced, rude, and unwilling to help customers. Go to another CVS location if you're looking to get your COVID vaccine.
-
July 2021 by Keisha K.
Be prepared to wait at least 30-40 minutes for the drive thru pharmacy EVERY time you come. It takes a long time inside as well because they only have one person working the register. I miss my VERY efficient CVS in Fresno.
-
May 2021 by Juan Luis De La Torre Lavenant
Great service and great food
-
October 2020 by Dale K.
I went inside to pick up some photos and the manager, Taylor, was a very rude to me. I asked her where the photo department was just sort of grunted and pointed to the back, she didn't even ask me whether I was tension or picking up. When I realized the photo department was just a kiosk I walked back and she was helping somebody else. When I express my displeasure she was very rude to me and explained that she wasn't arguing with me but she was just telling me that she answered my question, and said I shouldn't be upset because I didn't ask the right question. She didn't even apologize. Worst customer service ever
-
July 2020 by Susanna A.
If you are going to get tested for COVID-19 thru the drive thru, be READY to do it yourself! You have to book an appt on their website prior to driving thru. They give you the kit & the Pharmacist/ Techs will be giving instructions throughout the process. The reason for my rating is the delay on getting my results. I did the test on June 27th & still no results. I've called the store & they said due to alot of testing they are behind & that results should be available by email & on MyChart app once ready. Totally not what the Website said that test results are available within 2-4 days.
-
May 2020 by Ashley L.
Covid- 19 When you have coupons to get discount on chocolate you go get it! They have a bunch of stuff! From candies to snacks to lunches to makeup and medicines, etc. All you can think of and then some. This rewards program is great! They use your number to get the rewards. I go in to get dark chocolate and of course saw sales and got more. I ended up getting dark chocolate, cereals and gum. They have tons of sales everywhere! The worker was very nice and easy to talk to. She had a mask on. Social distancing is practiced and the store is very clean. Great worker and store! Lots of good stuff! Highly recommended!
-
May 2020 by Sara G.
I am a fan of CVS, thus the reason I had my prescriptions sent here to be filled. I called before I drove out this way, and was told the pharmacy was open until 7pm (on Sunday). I came to the store and saw a notice on the front door that states the pharmacy closes at 7pm. I go to the pharmacy window inside at 6:05 pm to pick up my prescriptions and am told sternly, "we are closed", as if they were offended I came by. I told them the sign on the door states the pharmacy closes at 7. They shrugged at me. I don't think this is good customer service.
-
October 2019 by Stefani N.
Terrible customer service in pharmacy. Starts at the top with the pharmacist and continues on down the totem pole to the folks working the register in pharmacy. Lacking basic customer service skills. Not willing to do anything extra to help. Very frustrating and disappointing as the CVS in Kingsburg is far superior. Not all CVS stores are the same.
-
June 2019 by Eric D.
Great service here! Ashley was very helpful and took care of our every need with such a nice attitude. Will definitely come back for sure!!
-
November 2018 by carol nunez
I picked up my medicine through the drive thru it's convenient. For those who prefer to stay in your car is the quickest way to be on your way to whatever is your next stop.
-
August 2018 by Randall Leach Jr
Very friendly staff that greets you as you enter the store. It's a one stop shop that provides customers many services. The pharmacy seems short staffed. Adding additional employees to the pharmacy department would ease customer tension and eliminate long lines inside as well as in the drive-thru.
-
July 2018 by Cydnee Chambers
Very good service.
-
June 2018 by Monica G.
So change of plans..all systems are down at Cvs right now!! Not accepting cash, credit, debit, can't pick up your scripts..soo inconvenient! CVS is one of my favorite stores.. most of these employees are very nice!! The only person I feel who is really rude is the Manager Rob here at this CVS..I swear he hates couponers and I happen to be one!! Oh well he doesn't pay my bills..the store is always clean, well kept up and they have great deals, sales, and coupons!! It's a money saving place to shop for me!!