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January 2024 by Chaney Z.
TLDR: the ring is gorgeous, the price was unbelievable, and the service was my absolute favorite part of the process. something that i didn't necessarily fully realize when shopping for an engagement ring is: you only do this once. since i haven't purchased an engagement ring before, i had a ton of questions for each jeweler i visited. many dismiss your questions, or take the question in a different direction based on what they want you to purchase, that's not the case with any of the employees at Jalisco. the first time i visited, i sat with the girls and asked questions for over an hour with my girlfriend. the next time i came, we found what turned out to be "the one", and when Gaby noticed that my girlfriend liked the ring, she found a way to slyly make a plan to get me back so we could talk prices and timeline. when i came back, Gaby told me everything up front, nothing hidden, let me take my time, and offered me exactly what i told her i was looking for (which is rare when you are searching for a ring). most people hide what you're looking for until the last moment, when you feel like you have to settle for something else, then they price gouge you for having what you want. when i picked the ring up, Gaby delivered the exact same service and flexibility she had before, and even gave me a nice engagement-warming gift :) i couldn't be more happy with the ring, and neither could my fiance. the diamond is so beautiful and exactly what was promised, and the jeweler did an impeccable job with the band and setting. i studied the ring for about 30 minutes when i first got home with it, and couldn't find a single flaw. i will continue to come back to these folks because of the simple, but impressive fact that they are the one of two honest businesses in the jewelry industry i had the pleasure of meeting. prior to finding Gaby's help, i attended over 30 different appointments between the valley and bay area in CA. thanks again team :)
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October 2023 by Belinda F.
I purchased a ring and had a stone fall off and I couldn't find it but they replaced it , a few months later a tiny cz fell off and they replaced it . I realized this ring is not good for everyday wear since I work . Will use for days off. The girls are so helpful and the jeweler does fine work . Overall I'm satisfied and recommend this store , reasonable prices especially during their sales .
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September 2023 by Bianca P.
I went for a ring repair (my ring was smashed) they told me it would be $35 to fix. Kay Jewelers told me it would be $100+ to fix which is a rip off. They told me they would ship my ring off for repair and could take 3 weeks. Jalisco Jewelers called me about 2 hours later and told me their in house jeweler was able to fix my ring. The staff was very nice, professional, prompt, and their pricing is very reasonable. I will no longer go to to Kay Jewelers or big box Jewelers and will take all my business to Jalisco Jewelers!
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August 2023 by Carol
Very Kind Very Helpful. Thank You
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August 2023 by Viridiana Heredia
Maria has amazing customer service! She helped me find exactly what I was looking for definitely recommend her as well as this location for any jewelry needs .
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August 2023 by Goldstar Services
Had a great experience here! Ana was knowledgable and polite, great service…. Thank you so much .
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August 2023 by Dana Sandoval
Ana was the absolute best and so attentive with helping me get my husband wedding band and sized. She is so knowledgeable and really goes above and beyond to make you feel so special. Thank you so much Ana , You are the best . I won’t be going anywhere else for my jewelry needs!
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August 2023 by Darlin Macias
Beautiful jewelry and great staff! Definitely recommend!
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August 2023 by GoDiego 01
Ana provide a good service and the place looks really nice and clean. I do recommend to come here.
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August 2023 by Demi Cruz
The ladies treated me like first class. Love this place. Excellent, classy, beautiful store. Great deals. I’m hooked.
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April 2023 by Dejan Washington
Stopped by this store and turned out to be one of the best experiences. Excellent customer service from Paulina can't thank her enough. Ana is a very good sales person, very patient to work with when looking through their many selections and deciding what to purchase. I can't forget Maria she is so sweet, always ask how everything is going and makes you feel welcomed. She even offered me some water after being in there getting some excellent deals on high quality pieces. Thank you to Maria, Ana, and my favorite Paulina. You 3 are excellent!
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September 2022 by jorge torres
Absolutely loved this place amazing jewelry got the best service from isis she was very attentive friendly and knew her stuff, definitely gonna find a wedding ring here in the future.
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September 2022 by Esteban Torres
Very friendly customer service and very helpful to help look for what I wanted, especially the the young lady that works there her name is Isis she helped me get what I needed and offered some concert tickets for a upcoming event
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September 2022 by Jessica F.
Jalisco Jewelers helped me find the perfect gift for my husband and myself. I'm a rose gold fanatic and they helped me find what I was looking for. Isis provided excellent customer service and was very kind and professional. I recommend coming here.
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August 2022 by Kayla Alcaraz
I had the best experience at Jalisco Joyeria Hanford. My sales person Isis was very welcoming and made me feel confident with my purchase. Definitely will be back with her!