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“I recently got a new phone here and Emily was amazing. She guided me through the process of trading in my phone and describing current offers which I ended up taking. She even helped another customer who needed help on how to navigate her new phone. She was great!”
“Rubi and Micheal, both help me on Friday (Rubi) and sunday(Micheal) with all my needs and even more. By bringing to my attention on my bill a service that should have been taking care of years ago. So I'm pleased on the service Micheal and Rubi game me and my family. They both have impeccable customer service tributes that other agent can learn from.”
“I was recently here. I purchased the Samsung Galaxy S25. I was helped by a staffer named Kasandra. She was very helpful and attentive to all questions and concerns I had. Safe to say I left without any questions/concerns. I would point anyone to this Cricket location.”
“The AT& T store here in Hanford over by Costco has outstanding customer service! Great time management skills & Knowledgable of services and products! Jen, the store manager is friendly & experienced. Maria helped me with a low-cost internet, helped me and set it up right there in store!”
“I had a great experience at Metro! There was a lady working there who was incredibly nice and helped me reconnect my phone with no problem. I wish I had gotten her name because she truly deserves recognition—she was helping me and three other customers at the same time and handled everything like a pro. She was awesome!”
“As a family on limited income, I’m so thankful we came across Liz.
Sweetest employee we have came across here, got us a new phone under our budget and even came with a screen protector and case! Can’t beat that. Thank you Liz!!!!”
“Had a great experience with Chuy at Verizon. He was patient, knowledgeable, and made my whole process super smooth. Really appreciate the help. He’s for the customers!”
“I came in to buy two phones, swap my current phone with a new phone, add a new line with the second new phone, swap my current phone with one of the tablets on my account, change data service for yet another tablet on my account, plus get new chargers and cases for the two new phones that came out today. My man Kevin NAILED IT! I was in and out in less than an hour, At one point, Kevin even explained to ME what I was trying to convey to HIM! I've been coming to this same Verizon for two or three years now I've always been happy with the service I received every visit. I never leave reviews, but "Kevin" really knocked it out of the park today. Well Done!”
“Our experience with Royce at T Mobile was a very great and informative experience for us. Royce was very professional and presented T Mobile with clarity and helpfulness with the T Mobile switchover. We are thrilled to be with T Mobile. Thanks Royce! You’re awesome!”
“Been to many different storefront locations and out of all of them this has been the best one and that's why I'm actually putting a review I took my girlfriend in there and nayeli help us and was the biggest help I've ever had had any kind of store best customer service heck they even were going to let us eat our lunch in there LOL but not only did they literally do everything for us they did it in a man early time they held on to our stuff while we went outside and shop real quick they were the best customer service reps I've ever had to deal with at any cricket wireless store and I do love my cricket wireless service and that's why I bring people here but the service was just impeccable today her and her coworker were just awesome people and I will definitely recommend people to go to this location”
10 AM - 8 PM
1675 W Lacey Blvd #T32, Hanford
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“Jorge helped me with everything he was not pushy or sales driven he genuinely cared about my issues and helped me every step of the way would recommend the store 10 out of 10”