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February 2024 by Sambath Sim
It's easier than online buying experience and plus prices are not as bad as I thought .
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February 2024 by Ony Gomez
Great staff and very friendly
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February 2024 by Linda Cantrell Terrey
Has what I need for MyDog......and more. And one of the Best things about PET SMART, IS IF Your Pet doesn't like the food You bought from there, Save the Receipt and return food to the store and they will give You a Full Return.
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January 2024 by emily hernandez
Very helpful staff
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January 2024 by Jerry Dean
Service was great friendly atmosphere
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January 2024 by Victoria Larios
Terrible service in the grooming department. I have tried 3 separate times and have been disappointed with service and the cut is never right and a service is always missing like nails or teeth. This last appointment I asked for just a little off and even showed her the length. I picked my dog up and she was nearly bald you could see the pink on her skin. And groomers never ever chat with you about the dogs needs or how the visit went. Will be driving further out to Visalia petco from now on because I don’t feel this department cares about you or your pet
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January 2024 by Joy Prys
It was good as always usually
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January 2024 by Tony Williams
Only choice in town for our dog food. Oftentimes, 6-10 people are in line with 1 checker. There is no one on the floor to assist. Corporate greed over customer service/support.The staff are courteous and helpful.
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January 2024 by Judy Kilinski
The staff are very helpful
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December 2023 by Kitty G.
Rena was extremely rude. I had asked her where a certain dog food was & she replied, "over there" & rolled her eyes. Then when she checked me out she asked if i had a phone number with attitude, & i stated my number. she said "is 559 the area code?" & i said yes & she said "i kinda need that first." like okay maam let's chill out. I understand everyone has bad days but she was quite rude.
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December 2023 by Anthony Compton
Although I have purchased items from the store several times with no concerns, the pet grooming is terrific.The staff is always very friendly and eager to help. Even when the HVAC went out for weeks in the summer. They were hot, sweaty, pet hair sticking to every part of their bodies, they still managed to keep their great outlook and professionalism.They never fail to care for the pets with the care they deserve.The grooming is always done as asked. The pets always look purrdy.
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November 2023 by Wendy Oberst
Just about all my shopping experiences here are very laid back with friendly workers willing to aid in anything you're needing. Pretty much always enjoyable.
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November 2023 by Jared P.
The lady I dealt with when I dropped my pets off was so kind to me and my dogs. That and the fact that my dogs smelled good are the only reasons I'm giving 2 stars, but whoever Brenda is, she needs to find a new line of work. She obviously doesn't pay attention to any work orders because I specifically said not to cut/grind my lab's nails. I also watched the lady that was up front put that in my dog's profile so it's not like it didn't say not to cut them. Her neglect led to 2 of my dog's nails bleeding until I was able to get it stopped at home. I absolutely will never take my pets here again for grooming and I definitely don't recommend that anyone has Brenda service their pets, especially since I'm not the first reviewer to have a bad experience with her lack of quality that I wasn't expecting to pay for... I'm sure Brenda wouldn't appreciate someone doing this to her dog.
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October 2023 by Lizet ..
Had a horrible experience with Brenda from grooming services. She had a bad attitude and saw her mistreat my dog. She pulled him and yanked him around when he wouldn't walk and I could hear him choking. At one point she placed him on a table with the leash around his neck and the table dropped and he hung and choked for a few seconds until she turned around and saw and just lifted the table back up and she got mad at him. When I picked him up, he smelled like he was never showered and nails were not cut. When I told her about it, she responded with an attitude and took him back and continued to yank him around and I couldn't continue to watch how she mistreated him so I just took him home instead. Never again will I be going back. She doesn't care about the animals and if I saw that in person, I can only imagine how she treats them when the owners are not there. She should not be working there if she behaves that way with our pets. Very bad experience.
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October 2023 by Alexander G.
um why does the hamster i just bought look like this. nuh uh i don't recommend shopping here because why isnt my hamster breathing