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February 2024 by Rod Ramirez
I strongly advise against bringing your animals here. I am very disappointed in the staff, as the quality of customer service has noticeably declined. The backup doctor lacks compassion for the animals and seems solely focused on financial gain.
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January 2024 by Timothy Graham
Dr. White is the best. He's great with my pitbull and I'll never go anywhere else.
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November 2023 by joi uranga
Super Happy with my visit to Harbor Pines, everyone was very welcoming and we felt very at ease. The care my dog received was top notch. The doctor is extremely knowledgeable and knew exactly what was wrong with my pug. So happy we came here.
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November 2023 by rich sanchez
The staff is always welcoming, engaged, and friendly to talk with. They've taken care of our fur baby so well each visit. We definitely recommend Harbor Pines Vet Center.
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October 2023 by Chloe Ehlers
Dr. White is so kind and helpful, as are his staff, great place to take your pet.
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October 2023 by Carol Martinez Durbin
Took my puppy in today to see Dr. White...Never fails to amaze me after 2 other dogs..he still continues to provide such comforting bedside care..never rushes you out..answers all the questions thoroughly..love his care! and staff were very smiley and caring.
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October 2023 by Etsuko M
Dr. White is so kind and treats my kittens so well. All the staff are nice too. I am happy to bring my kittens.
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October 2023 by Mr C
The vet was great on my first visit. When I called for another appointment the receptionist was oddly laughing at my questions. Very rude. Will avoid in the future
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September 2023 by jeremy
I wanted to write this two months ago. But I let the emotions of the day subside, and today they all came back flooding. My senior dog had come to his final day and it was a sad slow affair. The humane thing to do was to end his suffering no matter how much it pained me. I thought it was luck that this clinic had a cancellation and I was able to bring him in. On the drive there he was gasping for air. It was traumatic. I explained this to the two front desk workers who looked less than thrilled I interrupted their conversation. I wanted to be angry. But my sadness consumed the rest of the spectrum of emotions. We got to a room and waited almost an hour. Which, if you’ve ever seen someone fighting for breath, it is a traumatic experience all its own. All the laughter and joking outside the room seemed very callus when the whole waiting room just saw a man sobbing while bringing his gasping dog to a back room. The least that could have been done was writing on the whiteboard placed outside the door that someone was spending their final moments with their loved one. After I could take the gasping no longer, I stepped outside and had to work to make my voice audible to plead if the doctor could please maybe take a look, I didn’t want him dying like that. Not in that small room fighting for breath surrounded by cackling. And the front worker with the nastiest attitude replied “he’s doing something. I can go and interrupt him and his patient if that’s what you want” and before I could even respond the Dr stepped out, probably to keep the peace. He came and immediately put my dog on oxygen. Only an hour after we were placed in a room. Which we had an appointment for, again, mind you. We went over the procedure to put him down. It was heartbreaking. In the midst of that they hand the paperwork for what I’ve just paid for. I paid to have him privately cremated so I can bring my boy home. I had to double check the paper work, because with as rude and chatty as the front desk people were, I knew there was margin for error. And while going through my itemized bill, after the charge for private cremation, they charged me again for communal cremation. My stomached dropped. It was not about the money. It was about how in my grief, if I didn’t clear my eyes enough to go through the bill, they would have tossed my boy in with the other unfortunate souls who maybe didn’t have anyone to pay for them. When brought to their attention, again, it was like I was inconveniencing them. After I was assured there would be multiple checkpoints before he finally got to the cremation, that there would be no mixing, he will be privately cremated, and will be returned in about two weeks. I left completely numb. This experience was so much more traumatic than need be. But I didn’t write a review. I didn’t complain. I went home and cried. And after two weeks I called. And was told he’s still not back. Called again and was told “WE call YOU, you’re probably not going to hear back for another four weeks.” After that I called. Nothing. Today I couldn’t take it anymore. I was going to get some answers. Where was my boy. It had been seven weeks! I called this morning, to find out he has just been sitting there. No one called. He was alone in a place where no one cared about him. I demanded to know when he got there but they couldn’t give me an answer, only “someone should have called.” No sorry. I got in my car and drove over as fast as legally possible so that he didn’t have to spend another hour with them. They handed me a box with his name plate crudely and comically taped off kilt. This situation was awful from beginning to end. This was the straw that broke my back. This may just be a dog to them, but he was my boy. And he deserved better.Update. Sticker on the bottom of cremation box says delivered July, 19th. We are on August 28th. Let that sink in. How long would he have sat there collecting dust?He called and I am more distraught than ever. Excuses and never once asked who the employees were. Means he either knows or truly didn’t care.
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August 2023 by David Perez
Actually did the whole business of it's decor exterior, floors,paint,doors,and centers set up from front to back.Dr.white and his family are very understanding of pets and owners.
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June 2023 by Olivia Havens
Everyone here is so kind. The people at the front desk, the techs, and Dr. White does his best to take care of our cat and make him comfortable in his old age. They do tend to fall behind on appointments, about a half hour, and they can be a bit pricey for some things, but the services they provide is worth it, in my opinion.
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February 2023 by John Fakourfar
I have a 6-year-old Frenchie named Lola. For the past couple years, she has been monitored and treated for debilitating spine pain. When it acts up, she barley walks, eats, drinks or has any sense of normalcy. When it’s not acting up, she plays with her sister all day without problem or concern. In late January 2023 Lola started having pain again. Anthony at Harbor Pines squeezed her in to see Dr. White and she was given some pain killers and anti-inflammatory drugs with specific instructions what to watch for.Unfortunately, she kept getting worse. When she stopped eating, drinking and began urinating in place, I texted Dr. White. He had me bring her in first thing the following morning despite having a full schedule. As soon as the staff informed Dr. White that I was in reception he came out and examined Lola immediately. What happened next was both heart breaking and the kindest act of human compassion I have seen in a long time. Dr. White let all the patients having appointments wait so he could call the neurosurgeon and request he see Lola for emergency surgery that day.Within minutes I was on my way to the neurosurgeon for emergency surgery. Lola’s surgery was a huge success! She is back to her old self again!I cannot thank Dr. White, Anthony and his staff enough! Everyone there is amazing!
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January 2023 by Todd Barnes
They had Tucker Carlson playing loud on TV, if that's your vibe. Also $70 fee for first time visit. Dr. was kind to our dog.
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January 2023 by Cynthia Greaney
So happy to have found this vet. Dr. White is the best. 100% recommend!
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December 2022 by Cassandra Heredia
Dr. White and his vet are very committed to the well being of their client's needs and that of their animals. Been going here for years. The parking lot can be a little challenging and sometimes, since COVID, they don't always have enough staff to handle both the front desk and the phones, but it's worth it to keep trying until you get an appointment.
