-
January 2024 by Lisa Rich
I have been a customer for about 3 years. I love the staff, and the Owner. Great prices, good service, clean , and clam atmosphere.
-
November 2023 by Four Letters
ONE OF YOUR WORKERS ALMOST RAN ME OVER AND KEPT HONKING WHILE MOVING HIS CAR AROUND.... I'M FILING A POLICE REPORT.... VERY COWARDLY AND UNPROFESSIONAL
-
November 2023 by Jennifer W.
At least $40 cheaper than the dealership. Came in to help my daughter with her first car to get an oil change. My daughter got a whole education on her car. Things I thought she already knew. We will definitely be back.
-
October 2023 by Florante Alejo
We brought our Lexus to a dealership service department for regular maintenance and were advised that brake actuator and boaster replacements were needed. We have been using Lexus dealer service department for years because this is our second one but decided to get a second opinion. Our car has only 68k miles without obvious brake problem and the brake light on the dashboard wasn’t on and the cost quoted was about 5K . Paul was very nice and we informed him to do the repair if necessary and our car was checked and even test drove. We were pleasantly surprised when they told us that there was NO BRAKE PROBLEM and to return in 6 months for regular maintenance. Our family will be their customers for life !
-
September 2023 by Florante A.
We were told by Lexus dealer service department that we had been going for years because this is our second Lexus that the car needed brake actuator and boaster replacement which would cost almost 5K . Our car has only 68k on it so we decided to get a second opinion and luckily found LEXservice which has good reviews online. They were busy but accommodated us after a few days. We did not notice anything wrong with the brakes and the brake light in the dashboard was not on . Paul was very nice and we told him to check and do whatever necessary. They checked and even test drove and we were informed that NOTHING WAS WRONG and to come back in 6 months for regular maintenance.Our family will be their customers for life!
-
September 2023 by Dilip D.
My one tire was swapped out without the rotation being done citing they were too busy to do it and only the oil change being done of which I do not know how good it is. Poor show. The technician was supposed to do the notes and not the person manning the front desk. I never ever changed any tire as all 4 were purchased 2 years ago. I am off balance now and they disowned the mistake after being called back in less than half hour after picking up the vehicle
-
September 2023 by Dan Rivera
As with any automotive shop it's the knowledge of the owner and the technicians these guys know what they're doinghighest rating
-
September 2023 by James Williams
Have a great reputation but are a terrible company. They say that they offer free estimates so I brought my Lexus in to get an estimate on Transmission replacement. Upon arrival, I was told I would be charged $80 for the diagnostic even though I already knew exactly what the problem was and just wanted an estimate for replacement. After painfully agreeing to the diagnostic fee, they called me and told me that I would have to replace the transmission and he would contact the supplier to see when he could get one. He wanted to charge $5000+ total including labor. After weeks of calling the guy who works at the front, I was told that the transmission was on backorder and wouldn't be able to get one for a couple months. I was charged a diagnostic fee for something that they can't even fix. Time and Money completely wasted.
-
August 2023 by James W.
Have a great reputation but are a terrible company. They say that they offer free estimates so I brought my Lexus in to get an estimate on Transmission replacement. Upon arrival, I was told I would be charged $80 for the diagnostic even though I already knew exactly what the problem was and just wanted an estimate for replacement. After painfully agreeing to the diagnostic fee, they called me and told me that I would have to replace the transmission and he would contact the supplier to see when he could get one. He wanted to charge $5000+ total including labor. After weeks of calling the guy who works at the front, I was told that the transmission was on backorder and wouldn't be able to get one for a couple months. I was charged a diagnostic fee for something that they can't even fix. Time and Money completely wasted.
-
August 2023 by Heiner H.
Excellent quality work and friendly courteous, customer service. The only place I'll take my Lexus in SoCal.
-
July 2023 by Jemia Stewart
Lex Service is the absolute best! I used to go to the Lexus Dealership and decided to try Lex Service. It’s been 5 years later and I am a loyal client. I will not let any other mechanics even touch my Lexus! They have reasonable pricing and always take great care of me. Thank you so much Paul & Steve!
-
June 2023 by Lisa P.
As a long-time customer of Lex Service, I can confidently say that their auto repair services are exceptional. Over the course of 12 years, they have consistently provided me with honest and knowledgeable service, leaving me completely satisfied and confident in their abilities.The honesty displayed by the staff at Lex Service is truly commendable. They have always been transparent about the repairs and maintenance my vehicle requires, never attempting to upsell unnecessary services. Their expertise shines through as they accurately diagnose issues and offer effective solutions, ensuring that I only pay for the necessary repairs.The level of knowledge exhibited by the technicians at Lex Service is remarkable. They possess a deep understanding of automotive mechanics and are always up-to-date with the latest industry trends. Their expertise allows them to tackle a wide range of repair tasks with ease, giving me peace of mind that my vehicle is in capable hands.I highly recommend Lex Service to anyone in need of reliable and trustworthy auto repair services. Their dedication to providing excellent customer service, combined with their honesty and extensive knowledge, sets them apart from the competition. Whether it's a minor repair or a major overhaul, Lex Service consistently delivers outstanding results. Choosing them as your auto repair shop is a decision you won't regret.
-
June 2023 by oldeezlvr
This is my go-to place for maintenance and repairs of our vehicles. Steve and Paul are the best. I’ve been going there for 19 years and I trust LexService to do a great job at a relatively reasonable price. They have maintained our 20+ years cars almost since they were new and they are still running like new. You can’t beat that.
-
May 2023 by Toni Staton
Timely, accurate, professional and trustworthy. No upsell or up charges. They don’t fix what’s not broken. They complete a thorough inspection of your vehicle, any current and potential problems. They are experts with Japanese vehicles and they have a loaner car! Always pleased with the maintenance and care of my vehicle.Services: General repairs & maintenance
-
May 2023 by Joy H.
I cannot begin to put into words the extent of gratitude I have for LexService auto repair shop!They are honest, reasonable and do a great job....EXtremely rare attributes in an industry where unethical practices are common place.My experience trying to restore my daughter's FJ Cruiser had been a non stop nightmare to the point I distrusted all mechanics .LexService is #1 in my book. Sincerely Thank you for being my knight in shinning armour.