AT&T Store in Hawthorne provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from flexible wireless data plans, including no-contract prepaid options and unlimited data plans that come with nationwide 5G service at no extra cost. The store is known for its excellent customer service, with staff members like Kim, Sergio, Melissa, Jose, Frankie, and Jonny praised for their helpfulness and professionalism. Customers appreciate the smooth process of purchasing new devices, adding lines to plans, and troubleshooting issues. The staff are friendly, respectful, and attentive, often going beyond expectations to ensure customer satisfaction. Many reviews highlight positive experiences, including assistance with setting up devices, explaining promotions, and resolving long-standing issues. Overall, the AT&T Store in Hawthorne offers reliable service, a welcoming environment, and solutions tailored to customer needs.
Unexpectedly needed to get a new phone. Went to location on Hawthorne and El Segundo and received great customer service from Kim that resulted in purchasing a new phone with no stress or hassle.
March 2024
Very good customer service! Happy with my new phone!! 15 pro max !! Help by Frankie !
January 2024
Sergio and Melissa were amazing at helping my dad with getting a new phone and setting it up! Awesome at troubleshooting and thinking outside the box.