-
March 2024 by COME WATCH ME
This, place used to be nice to stay as charges were straight forward. But, as of late they've been "springing" random extra charges for staying. Fifty dollars, in case you damage the room "suddenly" out of nowhere as a charge. Another, fifty to PARK at a place you're ALREADY PAYING to stay at!!! That, is extremely BOGUS to charge the people who've come to patronize your business! I will NEVER stay here again! #NOPENEVER
-
March 2024 by Porter Hopper
Nice hotel and amenities, But having to go to the front office just to talk to someone about anything is absurd. I say this because no one speaks English except the front office people and theirs literally always only one person there, I mean come on this is America how does anyone there not speak any English for the housekeepers to the maintenance to the groundskeeper i literally spent 20 min looking for someone that speaks English as I feel this should be a requirement to work in America as they try to say you have to speak Spanish to get certain jobs in California which is absurd. Corporate definitely needs to look into what’s goin on because there’s no diversity here as well.
-
March 2024 by Ivette
Maria at the front desk was extremely helpful. She made sure we got a room as quickly as possible and she made sure we had all the information we needed to make our stay more comfortable. Thank you Maria!
-
March 2024 by Julian Beard
Everything is great I always enjoy my stay here but it loses 1 star cause they don't do
-
March 2024 by Bill Hinton
It is so great not having to leave for each meal.Rooms: Very well done and fancy cabinets.
-
March 2024 by georgia gregory
they steal deposits from you. $50 deposit per day. stayed 4 nights and never received my $200 back. they are scammers and will do anything to take your money. even lied and told me i made a mess in the room but i even took photos of how i left the room and it was spotless. absolute frauds &
-
February 2024 by Tierra Brown
If you’re coming here and need to work, using a Ethernet DONT COME HERE. It doesn’t work even tho they tell you it does. Can’t even enjoy my vacation because I’m missing a couple days of work trying to find a hotel that does have a working Ethernet connection.
-
February 2024 by Nadirah Lugg
As always, I believe in giving appreciation to people with beautiful energy and incredible customer service. Hubby and I stayed here for a weekend and we really enjoyed our stay. A sweet front desk attendant named Jimena was such a pleasure to talk with upon checking in. She acknowledged our elite status and proceeded to upgrade our room. She was very detailed in explaining how the parking lot keypad system worked, and if there were any issues with noise, then just let her know.The next morning, hubby needed to print up a document and bless the assistance of the morning shift, Daniel, and Maria for their much needed help. Going the extra mile makes a true difference. Even though the hotel is located in what seems to be an urbanized area, the gated garage and key card accessible lobby and amenities made it feel very secure. The king suite room was spacious, well-lit, and the bedding was clean. I believe the walls were semi-soundproof (as I didn't hear across the hall neighbors once we closed our bedroom door), and the staff were friendly, helpful, and accommodating. This is DEFINITELY LUGG APPROVED!Noteworthy details: Very helpful with excellent customer service.
-
February 2024 by Ryan DeCorso
Hotel attendant said hotel did not accept pets, contradicting the hotel website. Also claimed that service dogs were allowed with an additional fee, a violation of the Americans with Disabilities Act.
-
December 2023 by Michelle Thornton
I just want to say that this hotel was by far the best hotel that I’ve ever stayed at. They accommodated us no matter what the case was! They were very clean. Very courteous! I recommend them to anyone needing a nice, clean and great staff place!!!!! I give a 5 star rating!!!!Rooms: Big nice suites! Your own kitchen! Bedroom bathroom! Awesome rooms !!!!Nearby activities: Close to airportSafety: Good spotWalkability: ElevatorFood & drinks: Coffee 24 a dayNoteworthy details: Awesome people
-
December 2023 by Elizabeth Acosta
If you like bugs, stay here. If not, make reservations somewhere else. It may seem nice since the rooms have a kitchen. But there were many bugs when I stayed here. Some got into my mom's hair. Bed bugs, I think. And they have roaches. I was eating my meal one night, and a roach literally ran underneath my plate and stayed under the desk I was sitting at. It was disgusting. I do not recommend this place. Horrible and disgusting experience. Never again.
-
November 2023 by Rosemarie Nevers
Rooms are decent, and the carpet is old. Water pressure is low for shower. Entire building smells like weed. I was dizzy and coughing by the time I got outside. I took over an hour to check in, and our reservation got messed up. No amenities, construction on the first floor. Nothing available, not even free coffee. The view from my window is a building under construction.
-
October 2023 by Mary Elizabeth
walking through downtown … any big city. The activity all day reminded me of the years I worked at a transitional housing facility. It seemed as if rooms are rented out to people who actually live here and hang out in front of their apartment. This was not the case a couple of years ago. Maybe they will bring the property up to speed after the remodel… they must have a housing contract with the city.Safety: It felt unsafe … guys hanging in parking lot and front entrances . Not 1 or 2 but different groups of 2-4 people.
-
October 2023 by The Cool Guys Computer Repair
This is not a good area, the room carpets are dirty and the walls are thin where you can hear the people next door. The night I stayed there it sounded like people were cooking drugs next door at 2am . They don’t clean your room unless you stay there for 7 days or more. I would only stay here again if it was an emergency. The only positive is that they’re pet friendly. Not recommended for families or kids.
-
September 2023 by Brisia Barragán
The beds are comfortable. I'm pretty sure they aloud animals, too. They provide you with shampoo, bodywash, and conditioner. You're not allowed to smoke, by the way. There is a smoke detector. SO DON'T SMOKE!! There is a TV, and they have the channel numbers. There is toilet paper too. And they have a closet plus kitchen. I recommend going here if you want a cheap hotel. Parking is also big and there are many restaurants nearby. There is also a gas station if you need anything. I love Candlewood:).Food & drinks: There is a snack place where you can get food. Most things are around $2, so bring money. It is safe here, including the parking. No one can enter to rob your cars, so yeah.
