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March 2025 by Noahark WV
The Baseline: For a printing and mailing center the business should have great service, good staff, and ability to find solutions to any issues.
Great location to get some 8.5 x 11 flyers printed in color. The prints were ran and done within a couple of hours after the online estimate was 3-4. Staff was friendly and the location is really convenient. The inside store has a small amount of office supplies to purchase.
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March 2025 by Jace King
I usually hate interacting with people and asking for help. I was dreading going into Kinko's this morning because I had no choice
... and I'm so glad I did!
Kevin completely changed my experience. He was incredibly kind, warm, and proactive from the moment I walked in. I had no idea where to start, but Kevin took the time to walk me through everything--helping me pick the right paper, guiding me through MS OneDrive on the machine, and making sure everything printed perfectly. His patience and helpfulness made me feel completely supported and not at all incompetent. I can't remember the last time I had such amazing customer service! If you're ever at Kinko's, look for Kevin--he'll make your day!
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August 2024 by Lucia Magnifico
Everyone's so friendly and very ProfessionalI never have a problem when I go there. Thank you everyone for definitely knowing what customer service is all about. ?
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June 2024 by Alex
Why are they closing this location 15 minutes early. Came here at 7:45 pm on the dot, employee sees me coming and closes with people inside while I'm walking up. It would of took me a couple of minutes to make a copy. Just be aware they close early.
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June 2024 by Mark C.
In town and needed to print something, their computers and connection is so dam slow.
$5 and their slow system couldn’t even log into my email account. Another $10 got it ??♂️
Office max or Office Depot next time for sure.
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June 2024 by fox hills
Sleepy emplyess….not willing to help or explain issues …unprofessional
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May 2024 by Ileana
Very great service and fast!! Super helpful
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February 2024 by Becky Pfannkuch-Crespo
Thank you Junior! Thank you Sheidy!You saved me! I needed my Mom’s gift sent in time for her birthday… you helped me and I’m grateful! Really kind people who went the extra mile!!! Thank you again!
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February 2024 by A Nyingifa
The phone number is a general answering machine. Terrible online service. Why have an office and dont have phones the specific location. Sad FedEx needs to do better with lost shipping. You should not solely rely on a tracking number. If a tracking number gets lost there should be other ways to identify the location of your package.
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November 2023 by jean barnum
Kevin went above and beyond today. I was super frustrated because I needed something printed quickly. He took over & was able to find an alternative to using their desktop. Thank you so much. He was very patient and helpful
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September 2023 by Lia Wings
bad assistance
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August 2023 by Linda Erickson
I'm handicapped and they were very good at helping me so I wouldn't have to stand very long.
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July 2023 by Kelly T.
I came into this location the other day to drop off a package. There was a long line so an employee (Kevin) stepped forward and started offering help to those in line. Lucky for me I had a pre printed label so he was able to show me the self help area and assist me through the process. It was nice to get good customer service. I didn't have to wait in that long line either! Thanks Kevin.
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July 2023 by Tiffany M.
Today I got the best customer service by Kevin. After I told him about my horrific experience at the El Segundo location he made it up me. His excellent customer service will always have me coming back to this location only. Thank you for all your patience & help Kevin!!
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June 2023 by Halima B.
Customer service was great. Shiedy who was the Assistant Manager helped me with all my questions & explained the insurance policy in a way that wasn’t overwhelming.Thanks
