The FedEx Ship Center in Hawthorne, CA provides packing supplies, boxes, and a range of shipping services including expedited, standard, and economy options. Customers can have shipments held for pickup or schedule residential deliveries. The location is noted for its customer service, with multiple reviews describing staff as incredibly kind, helpful, energized, and willing to go above and beyond. Employees are reported to locate urgent packages after hours, assist with lost luggage, and call drivers to ensure timely delivery, often saving important trips or events. The manager is highlighted as exceptionally customer-oriented. While service can sometimes be slow, the people are generally described as nice and the service as good. The center is situated next to a Costco, with clear signage to its dedicated parking lot. Overall, experiences are frequently positive, with many customers expressing deep gratitude for the staff's timely help and assistance.
The staff here is super efficient, courteous. I had to ship four packages to three different countries. The staff was very attentive and professional. This will be THE FedEx I’ll be going from now on.
July 2025
I love it very friendly fast service great place and highly recommended for the business
June 2025
This little quiet office has excellent customer service. Keep up the great work guys!😇
