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January 2024 by Kyle Tugade
Went in for a trade in. Great experience. Worker attempted to assist me with getting most money for my iPhone I was trading in
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January 2024 by david starbuck
Have item in stocks but can't stop everything in store even though I'm the only person there to look for item. But plenty of time to look at your phone several times. Find a new job kid.
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January 2024 by TheCarlosN1
Great diverse selection and great understanding customer service.
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December 2023 by Natasha Miller
Very difficult employees they curse at you, very very rude and disrespectful just a disgrace ro the company ugly inside and out,, ALL OF THEM
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December 2023 by Laker 1805
They don’t answer phone calls and also took all day just to fill out my order pick up.
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December 2023 by Tim Carter
Came here many times. Not on every time I found everything I needed but they really tried. I like the store like the prices and I think it is a store you should know.
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November 2023 by Meenah O.
I wish more Game Stops have more employees like RICHARD he is awesome he has amazing customer service amazing knowledge in all products in the store very patience with great positive attitude and he's a great sales man too. Thank you so much RICHARD for your amazing work you deserve a raise and much more you definitely deserve a recognition from your company Game Stop I will let them know they have an amazing employee at their store. Richard kudos to you with your great customer service and the amazing experience you provided. You're the best!!!! Again Thank you Richard :)
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November 2023 by Ivan V.
A month ago I purchased a video game and was offered a warranty for the game. I asked the employee if the game was lost or stolen if it would be possible to replace the game with the warranty to which he answered yes. Came in to get a replacement for the game after it had been stolen and the employee who was working told me that was not part of the policy and that there was nothing she could do about it.
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September 2023 by superplush 3
The employee was nice just wish they had AC. It was hotter in the store than outside. Still had a good selection of games and accessories but I wouldn't stay for too long.
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August 2023 by David Bouchard
Very friendly and helpful staff. Sure is well organized. This store is my go-to when I need to get something in person. I highly recommend.
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August 2023 by maurice o.
The boss of manager here is the most rude fellow I have ever met . His not a nice guy at all told me to bring receipts I brought my receipts then later told me I'm late after 7 days . Yet earlier on he had told me that after one day he can still take back the CD I had bought . Worst still this fellow never pays attention to people and other customers. I ended up leaving for him the CD since I had bought two similar ones . Useless fellow it's the worst game store you can come
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July 2023 by Diego Ramirez
Staff had an very bad attitude and seemed like they did not want to be working. They did not want to help me process a return so they they accused me of trying to return a “very used” item. I went to the Torrance location and they were able to help me with the return hassle free.
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June 2023 by craig so great
I went in and bought a steam gift card. Unfortunately the tag ripped the code along with it. I called telling them that I have proof of purchase and they said they can't do nothing about it
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May 2023 by Astrid Contreras
I was there today to pick up Zelda Tears of the Kingdom and the staff exemplified top notch customer service!They handled the line gracefully, they were all VERY kind, kept the environment lively, and they were highly efficient.Thank you so much to the lady and two gentlemen working there today, you all made the experience a blast!
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May 2023 by Andres Avalos
This has become my default GameStop for the last 2 years. The staff is friendly and chatty. They've pointed me to some great games when I've been at a loss on what to buy. Stop on in and tell em that Andres sent you. (They won't give you any discounts or anything. I'm.being silly.)
