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March 2024 by Katya V.
Very very long lines . I have used jiffy Lube service for a few years now , just because it's always fast . This location I came couple of times already the lines are always around 2 hours . Not coming back
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February 2024 by Ja'Mecha Gant
I went to get an oil change on February 14, 2024, and i’m a new driver and a young woman who knows NOTHING about the right kind of oil to put in my car. When I asked what kind they said any… MIND YOU, I have a bmw and supposedly bmw’s only take synthetic oil (at the time i didn’t know this) and they put in Mobil Special X1… As mechanics you guys should know what kind of oil should go in every car… They don’t help out drivers without knowledge of their car and will lie to you about things. When I left after they “finished” my engine light came on and my car started jittering almost immediately. When i went back two more times they just reset my oil light by using YOUTUBE. Then they changed my oil to synthetic and stated that something else was wrong but my car had no issues with the engine BEFORE i arrived there. The engine light is still on and I will not be returning my vehicle there ever again.
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February 2024 by Jorge Luis Sánchez
It is the most expensive oil change I have ever had in my life, 155 dollars I feel like it is a lot for an oil change and apart from the attitude of the workersTo never return to this place again, really!
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February 2024 by jon black
Very unprofessional very rude everyone is at work playing and joking
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February 2024 by Henry Mendoza
The manager's customer service is very bad, some workers are good people
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February 2024 by JONI MONROEE
Awesome !! Great work and nice and communicative and attitude was respectful
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January 2024 by Mr . Capricorn9
Asked for a specific oil and went to register to find out after I paid that it was a different oil put in my car. And then look under my hood to find my brake cap missing from brake fluid container. And a holes disconnected from air filter that was taken apart. Bad service.
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January 2024 by Kevin M.
I visited this Jiffy Lube for a routine oil change, and, as expected, they suggested additional services. Ignoring the recommendations, I noticed a sudden brake issue 24 hours later. Upon returning, they attempted to bleed the brakes but claimed a tear in the brake fluid line. My regular mechanic found the tear existed before, and their attempts to bleed the brakes without noticing the tear in the break line damaged the master cylinder. It cost me double to fix. While not accusing malintent, the experience raises concerns about their expertise and knowledge about automobiles. Other Jiffy Lubes in LA have been trouble-free for me. Proceed with caution.
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January 2024 by Jonathan Salazar
Nice people very helpful
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January 2024 by oscar sorto
No good bad service
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December 2023 by Jay Jang
I asked to reset my oil notification. They said they did but once i started my car, i still see notification. I asked them to do it again. They said i can just youtube it.
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December 2023 by T J
Maurice was exceptional & outstanding when I came to get my brakes, rotors & oil changed. He was polite, friendly and knowledgeable of his craft & provided me with the utmost respect and the best quality customer service a guy could ask for. Definitely a good guy all the way around. I appreciate the service and small talk, I will for sure be a returning customer.
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December 2023 by Afichalishay Esters
I loved the way Jocelyn & John helped me with everything I asked. Wasn’t nasty they were pretty quick
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November 2023 by Phyllis Vea
I came in because I thought I needed to change my battery. Brandon and Johnny were kind to look at it and find the problem and fix it right away. I was in and out of there in 20 minutes.I’ve been coming to this location for the past 8 years and it’s always great customer service with thorough communication. Thank you again Johnny and Brandon. Much appreciated
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November 2023 by Jade Davis
they tried to tell me an oil change was $120 dollars lmfao please. This isn't a hell cat. Plus I know better. I just smile and nod with these idiots. One dude tried to tell me getting my tires fixed would be $800. Not they they have any valid techs for that anyway. What is that? The hiring bonus to even get someone qualifed to do it?Please do no pay over $100 for an oil change is you have a Toyota or kia. They know nothing about cars at all. One even told me cars oil doesn't get low??? Sure thing smile and nod. And don't come here lolI'll say they're not ride but you're not getting one on me . Sucks for the ppl I see having experienced this scam. DONT PAY $120 FOR AN OIL CHANGE
