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November 2023 by Pejman kooklanfar
Nice reception
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November 2023 by Robert P.
The customer service provided by the store manager Andre Johnson is as good as it gets! He solved a difficult issue with a return of a fuel pump. Andre is a true professional and I will pick this store over any other Napa one from now on.
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October 2023 by Teylor Salazar
I went to pick up a part of my truck, I was unlucky enough to park or stop to look for my receipt so I could pick up my order. When a NAPA employee comes out to chase me away in a very bad way without first talking to me and knowing why I was parked wrong, it's better to go in and cancel my order.A recommendation if you go to that place, park on the street away from the store so that the same thing doesn't happen to you since they lack friendliness.
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September 2023 by Drew P.
Probably the best auto parts store I have ever been to. The staff was super friendly, and efficient not only with their time, but also in finding potential discounts for the customers. Could not recommend this place more.
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September 2023 by Duane Hinkle
Great selection of parts and accessories. Staff is very knowledgeable and friendly and online orders are ready for pickup when promised.
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September 2023 by stephanie kohnen
Been here a few time now and they are always super helpful!
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August 2023 by Ray G.
Went there to get an alternator they special order it for me which was great but CS rep Jose forgot to order it not once but twice, other reps were nice on the third try and ordered it for me, when my mechanic came to fix he told me it was just battery cables which effects it the same way, so toke back the alternator and Jose tells me I cant return it because electrical part which I had for two hours didn't touch from the package and he never told me but they had a small sign saying it Jose told to talk to the manger the next day but at that point I was so upset he never accepted his mistake it was frustrating at the max. I will never go there again only because of Jose awful at what he does !!!
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July 2023 by Ryan Graeff
Very good service and they got all the parts you need !!
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July 2023 by Anderson Cano
Worse experience ever, place an order online it show the items was in stock, I call for an update and they said they was waiting for one part, I was fine with it , call again later that day and they, answer mad and my order still no ready, so I called the next day and they started arguing with me and they cancel my order without my consent.
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March 2023 by Nathan H.
3.12.2023 I needed an obscure tool to change the valve springs on the engine and saw this store and stopped in ~ they have a good variety of tools on hand, regular mechanic's tools and specialty tools like this one . I bought it for a good price and the counter man ?Jose? was courteous, friendly and helpful ~ he saw that I'm a Journeyman Mechanic by the tool I bought and make sure I had everything I needed before ringing me up . Got me serviced and out the door P.D.Q . . Try this place before you go to the big chain stores . Nate
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January 2023 by SB G.
I had my car torn apart and called this store. They had the part. I got there right before the posted closing time and they refused to serve me. I'm a former line mechanic for Chevrolet. There used to be a brotherhood between mechanics and parts suppliers. It definitely doesn't exist with this store. Luckily I was able to find a real parts store and put my car back together. I will never go back to this store and advise mechanics to do the same. They are worthless.
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December 2022 by Blacksmith
no help by employees, then when asked treated like if I wasn't a customer. word of advice it's not my fault you hate your job.
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December 2022 by Noe Ortiz
Bought an item returned it in less than an hour, the cashier was so rude said no returns and didn't want to give me my money back.
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November 2022 by Rodney Wilson
ANDRÉ & JOSÉ WERE EXTREMELY HELPFUL IN ME GETTING THE RIGHT PARTS FOR MY 1994 TOYOTA CAMRY COILS & PLUGS DUE TO YOUR PROFESSIONALISM I'M BACK ON THE ROAD GET'N MY SWERVE ON-ALREADY??
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June 2022 by Tomoraphor
will order the wrong parts and charge you a restocking fee
