PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the clean environment and the quick, courteous service from cashiers, though they often experience long lines, especially during busy times. While the store has a wide selection of food, treats, and toys, some customers feel that the prices are high and wish for more affordable options, particularly for cat supplies. The puppy training classes are well-received, with trainers being described as friendly, knowledgeable, and patient, making a positive impact on pet owners and their pets. However, some customers have noted that the store can feel cramped, especially when busy, with limited space to navigate. Despite these concerns, many enjoy shopping at PetSmart, appreciating the variety of products and services available, including pet grooming, boarding, and adoption options. Overall, PetSmart continues to meet the needs of pet owners while offering opportunities for training and adoption, making it a popular destination for pet supplies.
Great community service Great customer service Prices are ok But you can sign up for coupons if you're interested in saving money. I have been going to the one on 120th and Crenshaw for over 30 years.
March 2026
Staff has always been friendly and the store always seems to have things in stock! Love this location! Although it does get busy, but staff seems to work fast-paced.
March 2026
The staff was super friendly, answered every question that I had and trust me I had a lot of questions
