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March 2024 by Comfort Taylor
I just got the best customer service from Eric and Carmen,here in Hawthorne location and I’m extremely excited and just love my Customer Service. I think they deserve a raise. They’ve been here a long time and have always been professional and helpful!! Good people representing this company and that’s why I keep coming back. Thank you.Kim ‘acomfort’Taylor
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March 2024 by Maria Pallares
Very good service thanks Carmen
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March 2024 by David Le
This storage facility offered great service. It was quick and easy to get a unit. The staff were very helpful and friendly. I was helped by Carmen. She heard me out about my situation and got me a unit the same day. Upon arrival, she greeted me, showed me the unit I got and the rest is history. Happy customer till this day.
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March 2024 by Nachito Saenz
Good services
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March 2024 by Tanya Nies
I have had such a great experience at this public storage location. Carmen has been so helpful, professional and efficient. She worked with me to set up an appointment for me to get my storage unit lined up and and was promptly waiting for me. She has been so kind and accommodating. Carmen is great and I feel lucky to get this kind of customer service.
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March 2024 by Daniel Samadani
This is a great public storage! I just had a little issue that I needed to speak with someone there about. Luckily I was able to speak with Eric and Cynthia who both helped me with my current issue and also went above and beyond to help me moving forward. Thank you both! I really appreciate it!
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March 2024 by Marco Samary Cabrera
I don't even know where to start. My biggest frustration is they don't answer the phone or return phone calls when you leave a voicemails. Property manager rudely told me they are not just in the office, they are around the facility doing other things, and that voicemails are returned in 72 hours and that No company ever returns phone calls back in 24 hours. To me it sounds they are disorganized. Voicemails in companies I've worked in are checked daily. when you come in the Morning, after lunch, and before end of day. It is something vital to do do to keep a company going to keep customers informed and happy. I would never rent anything from any company that it's a hassle to get a hold of to answer a few questions. So if you are like me and like clear and reachable communication then do not rent from here. Maybe try the storage facility in Gardena have excellent customer service.
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March 2024 by Eunice Stokes
Carmen and team are great facility is the cleanest in the area.
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March 2024 by Latrice Metcalf
Carmen is very good great at what she does. She is always willing to help me out even if my bill is late she is always very informative and professional. Great facility and clean!!!!
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March 2024 by Eileen Marin
Jennifer was great helping.Thx
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March 2024 by Martha Ocegueda
Good service Carmen
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March 2024 by JoAnn Kelley
Exceptional service from Carmen. Thank you
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March 2024 by Zulema Mijangos
The staff is professional, and kind.
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March 2024 by Vivian Williams
Thank you Carmen for the help you give
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March 2024 by Adolfo Santiago
They give good service