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October 2023 by Rey L.
Great service at this shop. Came by initially with my wife's Honda to have them fix the dent on the back passenger door. The insurance team recommended these guys and I'm glad they did. After the paperwork part was worked out, Vic was able to schedule us in for service. Communication was excellent and easy. I had to come back a couple months later cause the wife and/or kids dragged the right lower molding off somewhere (don't ask). Vic was able to help me out and take care of replacing the molding with the quickness. I highly recommend these guys for your auto body needs.
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October 2023 by Nicole C.
These guys are so helpful to walk me through the process and the body work is top notch. Vic is awesome! Highly recommended.
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September 2023 by Lorena F.
Bad taking advantage charging fees for nothing. Storage wlfess when no repair has been done. And fees for dropping you home as well. Sako can charge whatever he wants. By law no he can't.ne careful Sako is the Manager.
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September 2023 by Benjamin Erne
Great service and half the price elsewhere!
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September 2023 by Marlene Bejar
Since the moment I stepped foot in their office to get an estimate for my front bumper I really liked their customer service, I was a bit shaken up because of my accident and they explained everything to me and made me feel really comfortable, being a girl sometimes other shops try to treat you like you’re stupid when it comes to car things but I 100% recommended them. I dropped off my car on a Wednesday morning before work and it was ready by 4pm! They even offered to drop me off at work in the morning. I hope I don’t have to be back ? but I’m so glad I found a good body shop if I ever need one, also my car looked as good as new when I picked it up and even though the whole bumper was replaced they matched the paint perfectly.
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August 2023 by Todd P.
We had only used Sako, Vic and crew for body work until recently. I brought in my wife's Flex for an interior/exterior detailing. Wow! The result was awesome! The car looked like we were just taking it off the lot for the first time. Thanks so much for the incredible service! We will be back.
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August 2023 by Irineo C.
The worst service I have ever experienced. They return my car with a broken tail light. They deducted $100 from my tail light when they charge $6000 to fix it their excuse they couldn't find it.
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July 2023 by trenise walker
I am delighted how my car looks like new!!! I just picked it up today after a week in the shop. Thank you Chris and SouthBay Collision Team for an excellent job!
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May 2023 by Parker Household
I have used Sako a total or 5 times for various issues through the years. His team fixed my MKZ bumper after it was hit and was able to fix a misaligned lift gate for our MKC that SB Ford was quoting an arm and a leg. Sako is down to earth, fair, and his team do impeccable work. I recently brought my Tesla Model Y in for a door ding and his master puller did an excellent job. You can’t even tell there was a dent. My last time in I had damaged my lift gate with an accidental opening via the app while the garage door was open ??♂️. Sako’s team worked with me on a fair out of pocket quote and even was able to give a better price once completed based on actual time spent. Nobody in the industry is that fair and reasonable. I’m exclusively working with Sako on any future work needed as they do a great job and work well with insurance. Top notch class acts.
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May 2023 by Matt P.
I have used Sako a total or 5 times for various issues throughout the last 5 years. His team fixed my MKZ bumper after it was hit and was able to fix a misaligned lift gate for our MKC that SB Ford was quoting an arm and a leg. Sako is down to earth, fair, and his team do impeccable work. I recently brought my Tesla Model Y in for a door ding and his master puller did an excellent job. You can't even tell there was a dent. My last time in I had damaged my lift gate with an accidental opening via the app while the garage door was open. Sako's team worked with me on a fair out of pocket quote and even was able to give a better price once completed based on actual time spent. I'm a perfectionist and couldn't believe that I couldn't see the paint blend. It was perfect. Nobody in the industry has that work ethi is that fair and reasonable. I'm exclusively working with Sako on any future work needed as they do a great job and work well with insurance. Top notch class acts.
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April 2023 by All S.
Terrible service from start to finish. Let's start with the old woman at the front berating my hand writing multiple times. Then when I asked about renting a car, she said "I'm not enterprise so I wouldn't know." A mechanic was being rude to another customer while I was sitting here and talking down to him. He was an older man that clearly had a language barrier. Finally, my mechanic quoted me a price that went up after further inspection. That was fine, but in the end the price went up three times. He told me it was because of additional parts but the receipt showed he added $900 worth of ADDITIONAL LABOR and would not walk me through the bill. Instead he ran to the back and sat there until I was ready to get the car. You all should clean the whole staff out because you are all atrocious.
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March 2023 by Lara B
Vic at South Bay Collision Center was amazing. He was kind, explanatory, extremely empathetic with my situation and handled it quickly and efficiently. I would definitely recommend this place to anyone I know. FIVE STARS!! THANK YOU AGAIN!!Service: Auto body & trim replacement
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January 2023 by Raymundo Torres
Friendly staff and very helpful!Thanks for taking care of my Truck.
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January 2023 by Armando Acosta
Best body shop around and the customer service is great!
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January 2023 by Jon Sison
They damaged my truck.There was a crack in my door panel that was not there before I left it. They did not notify me of this crack giving the truck back. When I told them about it, they did offer to repair it but given that they do not tell if something is broken I couldn’t get myself to trust them. Yeah it’s a small little thing but I wouldn’t go to this place again knowing they can potentially break/be rough with your vehicle and then proceed to not tell you.Service: Auto body & trim repair
