Used Cars in Hawthorne, CA

“I wanted to write this review to describe our experience with Next Level Auto Center. We were looking for a small van to be used for our business and ended up purchasing a 2019 Ford Transit Connect at Next Level Auto Center.

After purchasing the van, we needed to coordinate shipping from California to Oregon. Since we were not in a rush to have the van delivered, we left it with Next Level Auto to coordinate the shipping.

After a week or so, the van was picked up from California. Upon delivery of the van in Oregon, the transmission was damaged to the point that the van would not drive.

We took it to the local Ford Dealership who verified that the transmission case was cracked from hitting something and needed to be completely replaced. This was obviously not how we left the van with Next Level Auto and occurred during transport from California to Oregon.

As soon as we noticed the damage, I contacted Kit who assisted us with the purchase of the van. I explained what happened and he began working on our options to get this transmission repaired.

After dealing with multiple insurance companies and over 60 days of waiting, we were finally able to get the transmission fixed and have begun using the van we purchased.

During the entire time, Kit was very helpful in keeping us updated with where we stood in the process. While it was unfortunate with what happened and not what were expecting, we're very appreciative of the service Kit and Next Level Auto Center provided.

They could have taken a different approach to this but stuck with us and made sure the right thing was done.

As someone once said, anyone can provide good service when things go right. It's when things don't go right is when you find out what kind of service you get.

Thanks again!”

“Ms. King took me under her wing today for my appointment in search of the car I’ve been looking at on their website. So informative, listened to me, knows what she is doing. I came prepared with what I needed to make the process smooth and easy for us both. Overall, I am extremely satisfied with every minute working with her. She knew was she was doing, double checked work, explained things clearly, listened to my needs and worked extremely hard. I am so grateful for her. I got to leave with the car I wanted while working out the best solution for my payments. ?”

“Had a great experience at El Guero Auto Sale, Inc. They were friendly, honest, and answered all of my questions without any pressure. Their inventory is quality and the prices are great. I’d definitely recommend checking them out!”

“Prime Auto Sales was the first and last place I needed to go in order to find the perfect van I needed for my painting business. I'm very happy with my 2015 Ford E250 . They were honest, straightforward, and kind. I would recommend them to a friend.”

“This place is phenomenal. Gus is fantastic to work with; he’s very helpful, accommodating and most importantly, he’s HONEST! Not to mention, he will do anything in his power to assist you in getting into the car you desire.
He actually stayed until 9pm so that I could come see the car I was interested in purchasing, as that was the only time I had available. I bought my car on the spot, largely because he was so helpful and considerate. There was a minor issue with my AC & he corrected it promptly for me, without any hesitation & at no charge to me. And he handled the DMV paperwork for me, so that saved me hours of time & frustration waiting in lines! I highly recommend Auto Vibe to anyone looking to buy!”

“Great experience with these guys! Super friendly, honest, and easy to deal with. No pressure at all and they made the whole process really smooth. Definitely recommend checking them out!”

“Gabe fixes the problem and irs done! It's hard to find someone who knows how to work on old school VW Bugs. All my old VW guys either retired or passed away. :( Thanks Gabe for keeping my Baby Bug running!”

“PERFECT CAR SALE! Junior more than professional and the sale/handover was quick and painless. My Volvo is gorgeous and I am VERY VERY VERY happy. 5 star service. Thank you Junior!”

“The salesmen here are great...very friendly and they try to give you what you are looking for. Same goes for the owner and his brother they are great people always greet you when you come in to make a payment. Now while all of this is great the customer service at the front desk where you make your payments is not that great. I've been coming here for the past 3-4 years and most of the girls here are nice but the girl named Nina in particular always has a bad attitude and seems like she's mad at life, she just has the worst customer service. Besides that this is a great place to buy a car. I haven't had any problems with my car and I've had it for about 4 years!”

“Hello I had a nice mature salesman named Manny he was kind and we test drove a vehicle I liked yet I continued to look yet it caught my eye, I met the finance gentleman is named Mohamed he was professional and gave me the real about the Chrysler I said ok I was their a couple hours my ride needed to leave. Mohamed mentioned when inventory comes in I said talk to you next week, I went on about this weekend I see a text call me I Uber to the lot, long story short they both went above and beyond for me everything I mentioned happened I purchased my gently used Nissan Rogue today and immediately put my unique plate cover on after driving off the lot.”

“I bought a 92 Ford Taurus here back on 94.i remember all I had was $500.and they took it ... It really helped me out, my car broke down the fwy and my wife and 2 month old girl were with me ... Thanks..”