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May 2023 by Whisper W.
Amazing service, very straight forward. I was visiting from Reno, NV and my check engine light came on. They quickly diagnosed the problem and told me how to handle it, getting me safely back on my way home. Everyone at the shop was extremely professional and reassuring, definitely recommend their services!!
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May 2023 by Hope C.
I'm not from the Bay Area, so over the last few years I've tried out a multiple different auto shops...... AND Zoom Auto Transmission Center has been by far the BEST!!! I was having issues with my car and my coworker recommend this auto shop. My grandfather & I had tons of questions for everyone that worked there. Everyone was SO kind, helpful, and PATIENT with us while we were figuring out what to do with my transmission.If you ever need help with your transmission or opinion on next steps.... Zoom Auto is the place to go
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April 2023 by Rommel R.
After being told that our 1998 Ford Explorer Sport needed a new transmission by Ford, I called around for several quotes in the Hayward area, and Mike, the owner of Zoom Auto Transmission was the last person I spoke to. What I appreciated about Mike is that he was very friendly, and honest on the phone, and offered to look at my car for free to get a second opinion in case the issue wasn't the transmission. He also explained that he would rebuild the transmission, and gave me a quote that was far more competitive, There were no surprises, he called to give me an update, and he was true to his word. I brought our car to him on a Monday, and I got it back on Friday which is the date he told me he would have it finished.If you're looking for someone that's honest, reliable, and friendly...call Mike at Zoom Auto Transmission Center.
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February 2022 by Antonio P.
Super friendly! A trust worthy business, they fixed my 2016 Honda Civic it was leaking oil from various places, they fixed all leaks changed oil within hours for half the price at other shop, Muy buen negocio!!! Super recomendable!!!
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January 2022 by Bernardo R.
This place is great! I was having an issue and a mechanic said it was an issue with my transmission. Many places were charging $140-$250 to just check and I called Zoom. They were not available because the team was going through training so they were not able to help me but we did schedule a time for a time and offered a free estimate. I came and they confirmed the transmission needed to be replaced. They also provided me in detail what my car needed and the timeframe. The team had a family atmosphere where the daughter helped me the day I dropped off my car and the parents helped me when picking up my car. I checked with the vehicle manufacturer and my vehicle was still under warranty so I went back to the manufacturer. If I had to get this done it would totally be at Zoom!
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December 2020 by Jamie H.
Highly recommend this place to anyone having transmission issues. Davis was knowledgeable, efficient,gave me updates along the way, and was finished rebuilding my transmission in 2 days!!!! Truck is running beautifully and I have to thank David for going above and beyond when he found an issue other than the transmission. Thanks guys. From Jamie with the lifted red Dodge Ram
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November 2020 by Alvino M.
They are working to resolve my issues. Thx again It is greatly appreciated and speaks volumes about their dedication to customer service.
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August 2020 by Kirk P.
I have a 2014 Chevy Silverado. I have had issues with it since I bought it. I had Chevrolet of Vallejo rebuild the transmission and it still never felt right. After a year and a half the tranny went out again. I took it to Zoom and they rebuilt it. It had to be worked on several times, but these guys searched and searched and found multiple problems that kept coming up. They persisted until it was perfect. I have never felt this truck run so good. I'm in live with my truck again thanks to David and his father. These guys are awesome.
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June 2020 by Sharon L.
Wow, let me just start off by saying that Zoom Auto is substantial! I drive a 2011 Scion tC and my major problem was my axles. I really needed to get them replaced. Been driving my car for 9 years and it was time to replace them, I tried to get the job done at the dealer but they overpriced me sooo much. /: My axles were one of a kind and hard to find so David went out of his way to get them for me. Not only was the service fast and efficient but they fixed other minor problems on my car like the brakes, disks, routers, wheel bearings and even changed my oil. He even sent me pictures of the problems of my car. My car was really overdue! And it was all done at an affordable price. I'm super happy that my car isn't making anymore noises when I drive and it's much more smoother. I would definitely recommend this shop. Thank you so much to the Zoom team and big thanks to David (:
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May 2020 by Latasha B.
Because of the good reviews I called Zoom about towing my car in because it appeared to have transmission issues. I spoke with David he was very nice over the phone and said i could bring it in last sat. After inspecting my Camry at no charge it was found my transmission was shot. He quoted me a price and took $100 off and ensured that i would be done by wed/thurs on a holiday week. He called me and recommended a part i needed and also installed it at a disc price, it didn't stop there on thurs we picked up my car that was ready that morning but because of my schedule i picked it up after work. When we got there he said when test driving it he heard a humming noise that because they couldn't drive it before wasn't known not only did he replace it but he didn't charge us. Let me tell you in a time where so much is crazy right now and we are all struggling they helped me out and got me back on the road and made sure i was safe and kept some much needed money in my pocket. We appreciate it!! Thanks you David and your Dad you guys were great!!
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January 2020 by Roberto J.
I was looking around for local shops here in Hayward, and these guys happened to be in my top 3 searches! And I had an issues with my 2004 Corvette, wasn't properly shifting through the gears as normal! Little did I know my shift solenoids had went bad! Now usually I don't go to ANY shops for automotive care but I had a great feeling about this shop! So I went ahead and gave them a shot So I took my car to these guys! Young man named David took care of my needs! Him and his tteam does not play around! Real deal service! They went ahead and repaired my 4L60E transmission, and replaced BOTH shift solenoids and made sure my car was ready to roll on the streets again overall experience/ process was 5/5 stars! definitely recommend these guys! Like they went above and beyond than most shops!! If you ask me, BY FAR BEST TRANSMISSION SHOP IN HAYWARD!! For sure bringing all my cars here for any transmission repair/service #ZoomAuto Shoutout to David and his Team once again! Great guys!
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January 2020 by Jose Blanco
Great service... Great Management.. Professional service (what matters the most)I recommend this shop to everyone
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December 2019 by Janice C.
I went to high school w David and I reached out needing some help with my car because let's face it, I don't know too much about cars and some mechanics aren't honest !!! Thank you David and Zoom Auto for fixing my 2002 Lexus GS300's starter problems. They were able to identify the problem and fix it within a day. I've had no issues since and I feel very comfortable coming back for their help with this car (if it lasts any longer haha) or any future cars. I highly recommend them! :-)
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May 2019 by Anthony K.
I brought in my notoriously problematic 1999 Isuzu Trooper. I absolutely love this vehicle,but the automatic transmissions are garbage. When my Partner was originally calling around for quotes, she was very impressed felt extremely cared for when she first called. Not only were they confident they could fix it, the price was right, and immediately felt like we were dealing with family. David, his son, and wife really made us feel at ease. Especially when we thought we were doomed... They fixed our Trooper. Unfortunately that was not where the story ended. David and his shops work are top notch, but my Trooper was not. Extremely true to his word he not only honored his warranty but did everything humanly possible to make it right. David, even drove up to SF and personally picked up my car. They continually went above and beyond. Easily they could have written me off or treated me poorly...but like I said they treat you like family. In fact better than most families! They were a life saver and are one of the most honest shops I have ever seen. There is no place you should be taking your transmission besides Zoom. Seriously. They got your back!!
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April 2019 by Ron T.
They are a family owned business. I really learned a lot about transmission costs shopping around. This company stayed with their quote they gave me in the beginning of $3700. Any other transmission shop that I took it to told me it was going to cost $5000 to $6000. I learned that they really did do a $5000 to $6000 job. To top it all off , I took my car in on a Friday, and got a call to come down and pick my car up 10:00 am Monday morning. The father /transmission mechanic /( owner) of the company and his son work together as a team . That really says a lot now days, they both are very generous and polite people. The building that they are in was an older building. They are able to keep costs down and build a excellent reputation in the community. Thank you Zoom Transmision for your services,and good luck to you and your family in the days ahead.
