Alexander's Mobility Services - Atlas Van Lines

Most Recent Comments

• August 2025 by Tuchy Games
  I only carried one box 😂,,,I think 2 minutes was enough 🤣
• August 2025 by L D
  Monico Bertha, Marco, Mario are so efficient and friendly. Everything completed quickly and handled with care. Choose moving with them, you will not regret it.
• August 2025 by Gursewak Singh
  I had very Bad experience there.
  Young lady at shipping/receiving was nice and polite. But their manager was very rude and aggressive.
• July 2025 by Just Drive LLC
  A bold guy in shipping is very rude need real verbal communication training he yell on drivers like he slaves he should respect and get respect.
• June 2025 by Chris Ochoa
  Really good customer service and if you're in the area and you ever need a public scale and can't find one of these places have one make sure you have cash on you cause they take cash only I believe it's $10 or $20. All these places have public skills they don't advertise it, but they will wear your truck for a fee.
• March 2025 by Петро Писарський
  this was my worst download ever! these people are just rude who send you to one place!
• February 2025 by Jason Hollett
  While an interstate move is never pleasant, Alexanders Mobility Services made it oh so much worse.
  
  They were subcontracted by our primary moving company to deliver our stuff in SF from PDX.
  
  From the first moment of interaction, when they demanded extra money to pay overtime for a Saturday delivery in October, to our final contact in mid-January, they have been nothing but a headache.
  
  While there are many things to discuss, such as the lack of timeliness, the driver’s surliness, etc., the primary point of this review is to shine a spotlight on their business practices.
  
  The driver who delivered our belongs, despite (allegedly) having been at the delivery site previously, brought a truck that was way too large for the buildings clearance and caused several thousands of dollars of damage to our building upon exit.
  
  Adjudicating this seemed simple. We had video footage. We had witness statements. We had obvious facts that if you bring a fully laden 12.5’ truck into a 13’ clearance garage on a ramp, bad things will happen.
  
  But, Alexanders appears to self-adjudicate claims against itself. Yes. Self-adjudicates claims against itself.
  
  So, we have video evidence, eyewitness accounts that say “I saw”. The driver, clearly lying as he says he left on 10/26/24 and it was dark when sunset wasn’t until 6:17 that evening, couches his lies in “my guy never said I hit anything.” His subordinates, apparently with no choice but to go along with Alexander’s driver’s lies, say “to the best of my knowledge” and “I don’t recall hitting anything”.
  
  Our witness statements are ‘I noticed a broken clearance bar on the truck” and “they were backing up and hit the clearance bar.”
  
  Get that. I don’t recall versus I saw.
  
  But, given Alexander’s self-adjudication of claims against itself, they accepted “I don’t recall”, and endlessly dragged our case on. They got to a point where “why didn’t they call the cops”… well, because your driver left after refusing to give his information to our witnesses, who weren’t able to block a massive delivery truck from leaving?
  
  They then became perfectly ridiculous. Well, can I see the damaged item before it was damaged? Well… our property doesn’t focus our security cameras 13 ft above the street in San Francisco. We generally find that competent persons won’t be interfering with our property at that height. We’re more worried about, and thus focus, our security cameras on the street level. Also, the truck was so tall there was no light between it and the ceiling of our building.
  
  Our claims handler, after having strung the case on for over two months with new requests, finally said that after consulting with her other Alexander’s employees they found themselves not culpable and wouldn’t be paying the claim.
  
  So convenient for them… but would you ever pay a claim against yourself even if you knew you were in the wrong. Of course you would, because you are an honorable person. But not Alexanders. Nope.
• September 2024 by INDERJIT SINGH
  Helpful staff,, quick loading, have scale on facility, overnight parking available on nearby streets,, easy in and out
• August 2024 by Mendel Murray
  Best moving experience I have ever had. The staff is extremely professional and knowledgeable. Highly recommend Alexander’s for all of your moving needs.
• July 2024 by Bryce Hill
  They were not supposed to move my safe. They tried multiple times to take it, moving the things sitting on top (also told not to touch) removing the American flag I had covering it, wadding that up in a pile and exposing my safe to view of the general public as they loaded the rest of my garage. They then left everything that way when completed. Very unprofessional
• June 2024 by Nick Noriega
  I’d highly recommend Alexander’s to anyone in need of moving services! This is the second time I’ve used them and both times have been great experiences. The moving crew was on time, efficient and carefully handled me and my girlfriend’s property. Alexander’s is great about making sure you’re taken care of. I’ll be using them in the future!
• April 2024 by Jordan C
  Maybe this isn’t on Alexander’s but they contract to Atlas in moves, which is a wildly unethical company. They broke over 1.5k worth of my belongings in a move without compensation despite insurance, six moths now after the move. Alexander’s did nothing to step in on my behalf. These two companies should not even have a business license.
• November 2023 by bpife55
  This is the second move I’ve done with Alexander’s and both have been problem free and shockingly efficient. Truly nice workers that somehow didn’t mark a single wall or surface.
• October 2023 by SMD
  Best movers ever!! From start to finish, every single person was on time, helpful, and helped to make our move easy from California to Colorado. They gave us packing tips, communicated the entire process, and even did their own research to ensure they could park at our place without blocking traffic. We’ve moved 5 times and Alexander’s is by far the best.
• October 2023 by Sayuri Frost
  Best movers ever!! From start to finish, every single person was on time, helpful, and helped to make our move easy from California to Colorado. They gave us packing tips, communicated the entire process, and even did their own research to ensure they could park at our place without blocking traffic. We’ve moved 5 times and Alexander’s is by far the best.