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October 2023 by Google user
Accommodating
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September 2023 by Sharyl Sowole Sharyl Sowole
Accommodating
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June 2023 by Corina M.
New staff, i can see a big change of the interior, more clean and organized. Gas price is fair and everyone wants it, that's why it gets a bit busier sometimes and hard to get out, but guys if you need to save money ARCO is the best.
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October 2021 by Jennyfer M.
On 11/22/2019 I walked into Arco Gas Station located at 650 Tennyson Rd in Hayward. I gave the cashier $100 bill and said I need a fill up. I walked out pumped my gas and left. I forgot to get my change back . I get home and get ready for work which I was already late too. As I am getting dressed I realized I forgot to get my change back from the Cashier . I get my phone and look them up and call . The same cashier that helped me when I came in answered the phone . I explained what happened and explained I can't come get it right now cause I have to be to work and just hold it for me . He starts to question me so he can verify . I answered all the questions and in the end he says no you have to come right now . I get angry and start to explain again that I have to be to work and that I used to work at Shell Gas Station . I know the system tells you when someone has left change. But I say okay what ever I pull back up and I walk in . It's the same cashier he is still questioning me and after he says okay we still have to call the manager . The manager comes from the back and questions me again . I started to record and as I am recording she snatches the phone from my hand . I quickly reacted by grabbing her hair and putting her head against the counter as I took my phone from her. I walked out and left . 2 years later I am being charged with a misdemeanor and the people from the gas station refuse to clear up the situation . They lied on the police report and stated that I walked in pushed her with my two hands and was able to grab her as she was falling back . Mind you the counter is to wide for me to be able to push her with both arms and grabbed her. I have never ever been in trouble with the law. I have a 1 & 8 year old. And now the manager says she doesn't speak English and that she isn't comfortable . I called the gas station and spoke to both the lady and the owner and the victim says she doesn't even remember a thing. But DA is still pressing charges .
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March 2020 by Lucious G.
This is the ABSOLUTELY WORST place for customer service. I arrived at this station a little after 6pm. They had locked the door and was only doing window service. I get it, it's for safety but what I don't get was the two clerks inside were standing there counting their receipts of the day in front of the big window, totally ignoring me, the customer. I only wanted a quart of low fat or fat free milk. They ask me if I wanted blue or red, as they continue to count money. I said I don't know, I want low fat milk. Again, blue or red. I suggested why not bring both and I'll decide. They continue to count money and made no effort to get the milk. I became frustrated and left. This is the same two guys that I encountered before. It was my second and last visit here.
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December 2019 by Alexander R.
Used to be such a great value I didn't much care about the upkeep or debit charge. But now the price is no cheaper than can be found elsewhere, but the upkeep has gone downhill to unbelievable levels. Not only were the bathrooms "closed", but they were haphazardly blocked by random looking pieces of cardboard. But more egregiously, the air and water station has been closed and blocked off for quit some time, by the looks of the ancient tape wrapped around it. Assembly Bill 531 Section 13651 stipulates that "every service station in this state to provide, during operating hours, water, compressed air, and a gauge for measuring air pressure, to the public". By not complying, they are subject to a $50 a day fine.
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September 2019 by Kelvin Hunter
This place deserves a 1/2 star poor, poor, poor and poor customer services. There're not customer friendly! I will never shop there again, and forbid family and friends from doing so.
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July 2019 by Aamir Mohiuddin
Racist Asian cashier who hates on Mexican looking people
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July 2019 by Oscar L.
Worst customer service by staff. When I went it was all Asian Staff, nothing against the race but this particular crew has a different way of providing customer service. A way that escalates a simple issue into an situation that has nothing to do with the original issue and all to do with the way you are being spoken to, Sorry a$$ crew.
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April 2019 by Kelly S.
I only go here cuz its on the way home but tonight was the straw that broke the camels back! Everyone's knows already that they charge to use your debit card and won't accept credit cards at all (or vice versa, can't remember). Tonight however they closed and locked the front doors between 7:4p-7:50p and forced everyone to use the sliding window that he only opened approx 2 inches. When asked why the doors were locked, his response was a mumbled mention of it being time to lock the doors. Not true and not posted anywhere! I've definitely been to this has station after 8pm. Not anymore.... Time to find a gas station that appreciates its customers.
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December 2018 by Miguel C.
The girl Nu that works there is super cute! Nu! If you're reading this! Let me get your number!
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May 2018 by C C.
To Arco Ampm I always come to this gas station to get gas in the mornings. It's bigger than most Arco's I have been to except for the one in Fremont. The young Asian girl behind the counter is really nice and friendly! She deserves a promotion in the company! That's my opinion of course.
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January 2018 by Wade Lawrence H.
This place charges you to us an ATM card and doesn't take Credit cards - I think places that do this should be boycotted - speak out and don't go to this place!!!
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March 2017 by S Z.
do not use this gas station!!!!!! the manager "mo" is a hostile lunatic and they rip off customers frequently for minimal amounts, the result being a maximum profit annually!!!! one requested $20. debt purchase resulted in 2 charges to my account. one charge of $10.35, and one charge to my account for $10.70!!!!! when i tried to bring it to looney mo's attention for resolution he went crazy yelling, "call the police then!" rather than doing the good ol' american way and taking responsibility, resolving the issue, and being a competent and courteous service industry employee. then again, mo is no american born/breed, he comes off like that phillipine president that allows murder in the streets. do we need this behavior in our country, or our community. lets boy cott these greedy, hostile, community service industry slugs!!! vote with your dollars, feet, and social networks! expose these outsiders and destroy their income source. being rude is bad enough when have spent my hard earned money at your business but top it off and rip me off and suggesting i'm petty. you got a war now mo!
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August 2016 by Andy Bird
Not an AM/PM, just an Arco station
